• Introduction to HOPEX IT Portfolio Management
  • Governance with HOPEX IT Portfolio Management
    • Application and technology inventory
    • Application and technology evaluation
    • Transforming application and technology assets
    • Analyzing the impact of the applications asset transformation on data used
  • Connecting to HOPEX IT Portfolio Management
    • Prerequisite: Importing the APQC Libraries
    • Connecting to the solution
    • HOPEX IT Portfolio Management Profiles
• Functional Administration
  • Preparing the Work Environment HOPEX IT Portfolio Management
    • Defining Enterprise Org-Units
      • Creating an org-unit
      • Properties of an org-unit
    • Describing Enterprise Sites
    • Defining Business Lines
    • Defining Business Processes
    • Defining Business Capabilities
      • Presentation
      • Creating a business capability
    • Defining Life Cycles
      • Life cycles supplied by default
      • Creating new life cycles
• Drawing up an Application Inventory
  • Creating Application in HOPEX IT Portfolio Management
    • Creating an Application
    • Importing Applications from an Excel file
    • Creating an Application System
      • Prerequisite
      • Creating an Application System
      • Adding an application to the application system
      • Aggregation Type
  • Defining the Properties and the Environment of an Application
    • Accessing Application Properties
    • Application Overview
    • Application Characteristics
      • Application identification
      • Other characteristics
    • Defining Application Functional Scope
      • Connecting a functionality to the application
    • Designate People Responsible for Applications
      • Defining a manager for an application
      • View applications without owners
    • Specifying the Technologies of an Application
    • Attaching Documents to an Application
    • Specifying Data Exchanged With Other Applications
    • Specifying the Risks Associated with an Application
    • Generating an Application Environment Report
      • Application Environment Graph of an application
      • Application Exchange Graph for a set of applications
  • Defining the Properties and the Environment of an Application System
    • Prerequisite
    • Accessing Application System Properties
    • Application System Characteristics
      • Responsibilities
      • Application system Gantt chart
    • Evaluating Application Systems
  • Defining Application Life
    • Viewing Application Life (Gantt Chart)
      • Initializing the life of the application
      • Updating the dates of an application life
      • Accessing properties of a time period
      • Gantt Chart Report
      • Application decommissioning plan report
  • Managing Application Installations
    • Applications and Installations
    • Consulting Application Installations
    • Creating an Application Installation
    • Creating an Installation Usage Context
    • Analyzing Application Life Cycle and Installations
    • Creating an Application System Installation
    • Application System Installation Contexts
    • Defining Application System Software Installations
  • Managing Application Versions
    • Managing Application Versions
  • Managing Application and Application System Costs
    • Cost Calculation Principles
    • Specifying Application Costs
      • Creating a cost line
      • Creating a fixed expense
      • Modifying a periodic expense
    • Application System Costs
    • Specifying a Currency
    • Analyzing Application Costs
  • Evaluating Application Criticality
    • Application Evaluation Criteria
    • Direct Assessment
    • Assessment By Campaign
      • Prerequisites for data assessment
      • Creating an assessment campaign on an application portfolio
  • Recording Architecture Decisions
    • Decision Types
    • Recording a Decision from a SMART analysis
    • Entering a Decision on an Application
  • List of Analysis Reports Available on Applications and Application Systems
    • Application and Application System Embedded Reports
    • Reports Applicable to a Set of Applications
      • Reports
      • Instant reports
      • Application portfolio reports
• Drawing up a Technology Inventory
  • Defining and Validating Technologies
    • Creating a Technology
    • Defining Technology Properties
      • Overview
      • Characteristics
      • Installation
      • Version
      • Application
      • Cost
      • Reports
      • BDNA
      • IT-Pedia
    • Validating a Technology
      • Directly on a technology
      • On demand
    • Defining a Technology Stack
      • Creating a technology stack
      • Specifying its properties
      • Conflicts between a technology stack and its components
  • Importing Technologies from BDNA
    • Presentation of the BDNA Connector
      • Use Case in HOPEX ITPM
      • Prerequisite Conditions
      • Scope of BDNA Connector
    • Importing new Objects from BDNA
      • Technology types
      • Vendors
      • Technologies
    • Displaying BDNA properties in HOPEX
    • Merging BDNA technologies with existing technologies of your repository
      • Merging two technologies in HOPEX
      • Merging technologies at BDNA import
      • Modifying the BDNA Identifier of a technology in HOPEX
    • Updating BDNA Objects Imported into HOPEX
    • Technology Automatic Updating and Alerts
      • Defining Update Frequency
      • Subscribing to Alerts
      • Support Alert Report
  • Inventorying Technologies with ITMC Discovery
    • Installation of the Module
      • Structure of the module
      • Configuration
    • Retrieving Data Collected by ITMC Discovery
  • Importing Technologies from IT-Pedia
    • Prerequisite
      • Communication and protocols
      • Connection options to IT-Pedia
      • Initializing the list of your technologies in IT-Pedia
    • Importing New Technologies from IT-Pedia
      • Filtering the display of technologies
    • Updating IT-Pedia Technologies Imported into HOPEX
      • Synchronization of deletions in HOPEX and IT-Pedia
    • Normalizing Technologies
    • Reporting Missing Technologies in IT-Pedia
      • Requesting new product from the connector
      • Following the request
      • Requesting new product via an Excel file
    • Displaying IT-Pedia Properties in HOPEX
      • Tracking properties updated by IT-Pedia
      • Modifying dates from IT-Pedia
    • Merging IT-Pedia Technologies With Existing Technologies of Your Repository
      • Merging two technologies
    • Technology Automatic Updating and Alerts
      • Defining Update Frequency
      • Subscribing to Alerts
      • Support Alert Report
  • Distinguishing Applications from Technologies
    • Prerequisites
    • Optimization of the HOPEX Intelligence Experience
    • Application Detection
      • Presentation of the wizard
      • Starting application detection
    • Matching Applications to Business Capabilities
      • Launching Capability Smart Mapping
      • Reliability of recommendations
  • Defining Technology Life
    • Official Life Cycle
    • Technology Life Cycle within the Organization (Gantt Diagram)
      • Analyzing the life cycle of a technology and the applications that use it
    • Technology Support Alert
      • Viewing the support alert of a technology
      • Support Alert report
    • Obsolescence Risk and Remediation
  • Managing Deployments of Technologies
    • Versions and Deployments
    • Consulting Technology Deployments
    • Creating a Technology Deployment
    • Creating an Deployment Usage Context
  • Managing Costs of Technologies
• Importing Objects in HOPEX IT Portfolio Management
  • Downloading the Excel Import Template
  • Template Description
• Managing the Data Used in the Application Assets
  • Introduction to Data Management in HOPEX IT Portfolio Management
    • Scope
    • Profile Associated with Data Management
  • Creating a Business Glossary in HOPEX IT Portfolio Management
    • Consulting the list of Concepts and their Definitions
    • Creating Concepts
    • Generating a Business Glossary
  • Drawing up a Data Inventory in HOPEX IT Portfolio Management
    • Business Dictionary
      • Concept
      • Concept Domain
      • Concept Domain Map
    • Data Dictionary
    • Defining Data Categories
      • Importing the module of Categories
      • Accessing the list of categories
      • Indicating the Category of a Data Item
      • Visualizing the data of a data category
    • Importing Data in HOPEX IT Portfolio Management
  • Defining the Data Used by an Application
    • Connecting Data to an Application
    • Analyzing Impact between an Application and the Data it Uses
    • See in which Applications a Data is Used
  • Assessing the Data Quality in HOPEX IT Portfolio Management
    • Assessing a Data Item
    • Data Evaluation Criteria
      • Completeness
      • Accuracy
      • Consistency
      • Validity
      • Uniqueness
      • Timeless
    • Data Quality Evolution Report
• Evaluating Application Assets
  • Describing Inventory Portfolios
    • Creating an Inventory Portfolio
    • Defining Inventory Portfolio Content
      • Portfolio characteristics
      • Inventory
      • Evaluation
      • Reports
    • Collecting Data for a Set of Applications
      • Principle and prior conditions
      • Request completion of data via an assessment questionnaire
      • Entering data for an application via a questionnaire
    • Generating the Business Capability Map of a Portfolio
  • Defining Portfolio Assessment Criteria
    • Using Existing Criteria
    • Creating a New Criterion
    • Defining Criterion Aggregation Rules
    • Evaluating Applications on Portfolio Criteria
      • Accessing evaluated applications
      • PGenerating a PDF or Excel evaluation data file
      • Generating an instant report on evaluation data
      • Portfolio costs report
  • Analyzing the application code of a portfolio with CAST Highlight
    • Prerequisite Conditions
      • Entering the CAST Highlight customer ID
      • Identifying yourself as the first user (Functional Administrator)
      • Declaring other users in CAST Highlight
      • Establishing the connection between HOPEX and CAST Highlight
    • Launching a Code Analysis Campaign
    • Launching the Code Analysis
  • Evaluating the Cloud Migration
    • Presentation of the Cloud Migration Questionnaire
    • Questionnaire Content
      • Motivations for moving the application to the Cloud
      • Technical interest
      • COTS Application
      • Saas Version of the COTS application
      • Data breach
      • Service disruption risk
      • Risk of out-of-control budget
      • Technical skills of the migration team
      • Migration effort
  • Portfolio Analysis Reports
    • Reports Embedded in a Portfolio
      • Costs Report
      • Gantt Chart
      • Application Inventory and Dependencies
      • Application Positioning
      • Applications TIME Report
      • Business Capability Maps
      • Software technology support alert
      • Data handled by portfolio applications
      • Data Category of Portfolio Dendrogram
    • Other Reports
    • SMART Analyses
      • How the SMART analyses work
      • TIME Analysis
      • Cloud Migration Analysis
      • Running a Smart analysis
  • Transforming the Application Portfolio
• HOPEX IT Portfolio Management Workflows
  • Application Update Workflow
  • Technology Validation Workflow
• ServiceNow Integration
  • What is ServiceNow Integration?
  • Accessing ServiceNow Integration
    • Prerequisites
      • ServiceNow Prerequisites
      • HOPEX Prerequisites
    • Accessing the Module
    • Setting Up the HOPEX-ServiceNow Connection
      • Setting Up OAuth2.0 in ServiceNow
      • Setting Up a Proxy
  • Mapping Objects
    • Preparatory Work
      • Core Concepts
      • Exploring ServiceNow's data model from HOPEX
    • Mapping Tables
    • Setting Up a Unique Identifier
    • Mapping Fields
      • Mapping the Name
      • Mapping the Description
      • Mapping a String to a Date
      • Mapping a String to a Float
      • Mapping a String to a Link
      • Mapping Enumerations
      • Mapping Links
    • Setting Up Filters
      • Composing multiple filters
    • Including/Excluding Mappings from Scheduled Synchronizations
    • Reviewing Mappings
      • Checking mappings
      • Generating a report
    • Importing & Exporting Mappings
      • Importing mappings
      • Exporting mappings
  • Mapping Examples
    • Standard Mappings to Import
    • Mapping ServiceNow Users with HOPEX Application Owners
  • Synchronizing Objects
    • Cleaning Previous Synchronization Data
    • Running a Manual Synchronization
    • Scheduling a Synchronization
    • Checking Synchronization Status
  • ServiceNow Module Migration Procedure
    • Presentation
    • Procedure
  • FAQ