EA - IT Portfolio Management
>
ServiceNow Integration
ServiceNow Integration
What is ServiceNow Integration?
Accessing ServiceNow Integration
Prerequisites
Accessing the Module
Setting Up the HOPEX-ServiceNow Connection
Mapping Objects
Preparatory Work
Mapping Tables
Setting Up a Unique Identifier
Mapping Fields
Setting Up Filters
Including/Excluding Mappings from Scheduled Synchronizations
Reviewing Mappings
Importing & Exporting Mappings
Mapping Examples
Standard Mappings to Import
Mapping ServiceNow Users with HOPEX Application Owners
Synchronizing Objects
Cleaning Previous Synchronization Data
Running a Manual Synchronization
Scheduling a Synchronization
Checking Synchronization Status
ServiceNow Module Migration Procedure
Presentation
Procedure
FAQ
This site works best with JavaScript enabled