Defining Business Capabilities
Presentation
A business capability defines an expected skill.
A business capability represents a specific ability that an organization possesses or needs to develop to deliver a particular business outcome.For example, to respond to a customer satisfaction objective, the organization must be able to provide services conforming to contractual commitments.
A capability map describes what the enterprise is capable of producing for its internal needs or for meeting the needs of its clients. It is thus based on the main business capabilities of its activity at a given moment.
A business capability map is a set of business capabilities with their dependencies that, together, define a framework for an enterprise stage.
In HOPEX IT Portfolio Management you can generate a business capability map for a portfolio in the form of a report. The business capability map of a portfolio reflects functional coverage of applications of a given portfolio. It is particularly useful to view the functional coverage change of application assets over time.
Capabilities can be previously defined in a global capability map. The existence of a business capability map of the company enables automatic creation of business capability maps subsequently generated at the portfolio level.
Creating a business capability
You can create a capability from a business capability map. See Creating a business capability map.
You can also create a Business Capability from an application. To associate a capability with an application, see Defining Application Functional Scope.