• Introduction
  • Incident Management Process
    • Declaring incidents
    • Analyzing incidents
    • Remediating Incidents
    • Obtaining follow-up reports
  • Connecting to HOPEX LDC
    • Connecting to the solution
    • Profiles of HOPEX LDC
  • Interface Presentation
• Incident and Loss Administration
  • Preparing Financial Amount Management
    • Managing Multiple Currencies
      • Principle of use
      • Defining Central Currency
      • Defining Local Currency
      • Defining user local currency
      • Define exchange rates
    • Managing Threshold Amounts
• Collecting Incidents
  • Declaring Incidents
    • Creating incidents
    • Specifying incident characteristics
    • Duplicating incidents
  • Recording Incident-Linked Amounts
    • Accessing Incident Financial Analysis
    • Entering a Loss
    • Defining scope of a loss
    • Entering Gains
    • Recording Recoveries
    • Recording Provisions
    • Viewing Incident-Linked Amounts
  • Analyzing Incidents
    • Incident Qualitative Analysis
      • Risks and controls
      • Risk factors
      • Risk consequences
    • Incident scope
    • Impact analysis of incidents
    • Managing macro-incidents
      • Connecting incidents to macro-incidents
      • Creating a macro-incident
      • Analyzing macro-incidents
  • Importing and Exporting Incidents
    • Exporting Incidents
    • Importing Incidents
  • Incident Management Process
    • Incident Management Process General Description
    • Incident Management Process Steps
      • Submitting incidents
      • Approving incidents
      • Validating incidents
      • Closing incidents
• Remediating Incidents
  • Managing Action Plans
    • Creating Action Plans
    • Characterizing Action Plans
    • Action Plan Progress Steps
    • Action Plan Progress Follow-Up
    • Specifying action plan progress rate
    • Using steering calendars
      • Creating a steering calendar
      • Creating steering dates
  • Managing Actions
    • Creating an Action
      • Action statuses
      • Defining Action Scope
    • Action Management Steps
      • Command proposed to creator
      • Command proposed to entities concerned by an action in "Project" status
      • Command proposed to "Open" action responsible user
      • Commands proposed to the "action plan owner or approver" of a terminated action
• Reports HOPEX LDC
  • Incident Analysis Reports
    • Incident and Loss Distribution
    • Incident and Loss Evolution by Month
    • Incident and Loss Evolution by Risk Type
  • Back Testing Reports
    • Back Testing Matrix
    • Back Testing by Risk Type
    • Back Testing by Business Line
  • Capital Calculation Reports
    • Loss Distribution Matrix
    • Basic Indicator Approach (BIA)
    • Standardized Approach (TSA)
• Appendix - HOPEX LDC Workflow
  • Incident Workflow
    • Incident Management Workflow Steps
    • Incident Management Workflow Mails
      • Incident approval request
      • Incident modification request
      • Incident validation request
    • Alerts
      • Incident beyond threshold
  • Action Plan Workflow