Managing macro-incidents
An incident concerns only one business line and one organizational unit, which is why HOPEX LDC enables creation of macro-incidents.
The macro-incident enables representation of a group of incidents that have generated losses on different business lines and/or different companies of the group.
A macro-incident is an incident that has consequences on more than one business function or company of the same group.For example, a wilful incident in a building can have repercussions on several business lines or organizational units of the group.
Connecting incidents to macro-incidents
You can connect incidents to macro-incidents in two ways:
• from the properties of a macro-incident, in the Incidents tab, by connecting existing incidents
• from an incident (operation described below)
To connect an incident to the macro-incident:
1. Select Home > My Desktop > My Incidents
The list if incidents you have declared appears in the edit area.
2. Select the incident you want to modify and click Properties.
The properties page of the incident appears.
3. Select the Characteristics tab.
4. Click the arrow at the right of the Macro-Incident field and select Link Macro Incidents.
The list of macro-incidents appears.
5. Select the macro-incident that interests you and click OK.
The incident is now attached to the macro-incident.
Incidents are visible in the Incidents tab of the macro-incident.Creating a macro-incident
This feature is proposed only to Risk Managers and Incidents and Losses Administrators.You can create macro-incidents in two ways:
• from an incident, an operation similar to that described above: Connecting incidents to macro-incidents
• from the Incident Management tab (operation described below).
To create a macro incident:
1. Select Incidents > Incident Management > Macro-Incidents.
The list of macro-incidents you have declared appears in the edit area.
2. Click New.
The new macro-incident appears in the list.
3. Select the macro-incident that interests you and click Properties.
The properties page of the macro-incident opens.
4. In the Characteristics tab, complete the following fields:
• Name
• Description: comment concerning the macro-incident.
5. Expand the Scope section and, if required, enter information specific to the macro-incident.
For more details on elements defining scope, see Defining scope of a loss.Analyzing macro-incidents
Incidents connected to the macro-incident
To access the list of incidents connected to a macro-incident:
Open the properties of the macro-incident and select the Incidents tab.In the Characteristics tab of the macro-incident, the fields Number of Validated Incidents, Date of First Occurrence and Date of Last Occurrence are completed automatically.Macro-incident amounts
The Total Amounts section of the macro-incident properties presents the sum of all financial elements specified for incidents connected to the macro-incident.
The following fields are calculated automatically:
• Gross Loss
Sum of losses related to the incident (including estimated losses).- Gains
• Gross actual loss
Gross Actual Loss = Sum of losses related to the incident without estimated losses .- Gains.
• Recoveries
Sum of insurance and non-insurance recoveries
• Net Loss
Net Loss = Gross Loss - Recoveries
• Net Actual Loss
Net Actual Loss = Gross Actual Loss - Recoveries
Losses evolution report
This report presents evolution of net losses per month of incidents connected to the macro-incident.