PLATFORM - Administration (Web) > Users > Managing the Password of a Web User
Managing the Password of a Web User
When in MEGA authentication mode, to allow a Web user to define their password and security question, you must initialize their Web account.
Initializing a User Web Account
As soon as you enter the e-mail of the user, an e-mail for his/her HOPEX account activation is automatically sent to the user. This e-mail includes a link with a lifetime of 48 hours.
In case the user did not receive his/her account activation e-mail, or if the link validity is exceeded, you can initialize his/her account.
Prerequisite:
Before initializing the Web account of a user:
ensure the e-mail of the person is specified and correct.
check that the following options relating to Web applications are specified:
*These options can be specified at installation, see the HOPEX Web Front-End Installation Guide installation document.
 
To initialize the Web account of a user:
1. Access the User Management pages.
2. Select the Persons sub-folder.
3. In the Persons list, select the person concerned.
4. Click Initialize Account.
An e-mail is sent to the person concerned with a limited life link (48 hours by default), allowing the person to define a password and the reply to a security question.
*In the characteristics of the person, if the e-mail address is not specified, the person cannot receive the message.
*To modify the lifetime of the first connection link, see Modifying the Lifetime of the First Connection Link.
Modifying the Lifetime of the First Connection Link
To modify the lifetime of the first connection link:
1. Access environment options.
2. In the options tree, expand the Installation folder and select User Management.
3. In the right pane, modify the value of the Life of first connection link option.
Modifying Password Security Settings
You can modify:
the number of password entry tries allowed to users before their account is blocked and must be unblocked by the administrator.
the number of tries allowed to users to answer to their security question (defined at first connection)
the number of days before users should change their passwords
the number of last non-reusable passwords, among those defined by the user
the strength level of users' password
Each level is associated with a color (Low: red, Medium: yellow, High: green). As users enter their passwords, the progress bar color changes with the password strength (complexity).
the number of times the user is allowed to modify his/her password per day
password requirements:
at least an uppercase
at least a lowercase
at least a special character
at least a digit
To modify the settings related to password security:
1. Access environment options.
2. In the options tree, select the Installation > Security > Password folder.
3. In the right pane, you can modify the default settings of options:
Number of tries before password invalidation
*Default value: 3
Nb. of tries before password invalidation in response to security question
*Default value: 3
Password expiry
*Default value: 40 days
Number of last non-reusable passwords
*Default value: 5
Password strength
*Default value: High
Maximum number of password changes (per day)
*Default value: 2
Require the use of a digit in the password
*Default value: option selected.
Require the use of a lowercase in the password
*Default value: option selected.
Require the use of an uppercase in the password
*Default value: option selected.
Require the use of a special character in the password
*Default value: option selected.
Defining a Temporary Password to a User
*This action is only available to HOPEX Administrator and HOPEX Administrator production profiles.
This feature is useful for a user whose e-mail is not set. Without email, a user cannot define his/her password via the e-mail sent at account initialization.
You must define this user a temporary password. At first connection to HOPEX, the user must change this password.
 
To define a temporary password to a user:
1. Access the user management page.
2. Select a Persons sub-folder.
3. In the edit area, select the person for whom you want to set a temporary password.
*You can select several users. They will all have the same temporary password.
4. Click Set Password .
5. In the Password field, enter the temporary password you want to set for the user.
6. Click OK.
The user's temporary password is saved.
At first connection to HOPEX, the user must enter this temporary password. Once connected he/she is prompted to define his/her password.