Managing Incidents with HOPEX IRM
Accessing incidents
To access incidents:
(HOPEX IRM desktop), Select Libraries > Incident Library > All Incidents.
See also Accessing the Incident Library.(GRC Contributor profile) Click Home > My Incidents.Creating incidents
To create an incident:
1. In the HOPEX IRM desktop, select Libraries > Incident Library > All Incidents.
2. Click New.
With the “GRC Contributor” profile, click New Incident” from the Home Page.3. In the incident property page, enter for example its Name.
4. Specify the Declarant Entity, which is a required field.
An entity can be internal or external to the enterprise: an entity represents an organizational element of enterprise structure such as a management, department, or job function. It is defined at a level depending on the degree of detail to be provided on the organization (see org-unit type). Example: financial management, sales management, marketing department, account manager. An external entity represents an organization that exchanges flows with the enterprise, Example: customer, supplier, government office.See also Specifying Incident characteristics.