PLATFORM - Administration (Web) > Users > Managing the Password of a Web User
Managing the Password of a Web User
With MEGA authentication mode, to allow a Web user to define their password and security question, you must initialize their Web account.
Initializing a User Web Account
As soon as you enter the e-mail of the user, an e-mail for his/her HOPEX account activation is automatically sent to the user. This e-mail includes a link with a lifetime of 48 hours.
In case the user did not receive his/her account activation e-mail, or if the link validity is exceeded, you can initialize his/her account.
Prerequisites:
Before initializing the Web account of a user:
ensure the e-mail of the person is specified and correct.
check that the SMTP settings is configured.
 
To initialize the Web account of a user:
1. Access the Persons management pages.
2. In the list of persons, select the person concerned.
3. In the menu bar, select Login > Initialize Account.
An e-mail is sent to the person concerned with a limited life link (48 hours by default), allowing the person to define a password and the reply to a security question.
*In the characteristics of the person, if the e-mail address is not specified, the person cannot receive the message.
*To modify the lifetime of the first connection link, see Modifying the Lifetime of the First Connection Link.
Modifying the Lifetime of the First Connection Link
To modify the lifetime of the first connection link:
1. Access the environment options.
2. In the Options tree, expand the Installation folder then select User Management.
3. In the right pane, modify the value of the Life of first connection link option.
Modifying Password Security Settings
You can modify:
the number of password entry tries allowed to users before their account is blocked and must be unblocked by the administrator
the number of tries allowed to users to answer to their security question (defined at first connection)
the number of days before users should change their passwords
the number of last non-reusable passwords, among those defined by the user
the strength level of users' password
Each level is associated with a color (Low: red, Medium: yellow, High: green). As users enter their passwords, the progress bar color changes with the password strength (complexity).
the number of times the user is allowed to modify his/her password per day
password requirements:
at least one uppercase
at least one lowercase
at least one special character
at least one digit
To modify the settings related to password security:
1. Access environment options.
2. In the Options tree, select the Installation > Security > Password folder.
3. In the right pane, you can modify the default settings of options:
Number of tries before password invalidation
*Default value: 3.
Nb. of tries before password invalidation in response to security question
*Default value: 3.
Password expiry
*Default value: 40 days.
Number of last non-reusable passwords
*Default value: 5.
Password strength
*Default value: High.
Maximum number of password changes (per day)
*Default value: 2.
Require the use of a digit in the password
*Default value: option selected.
Require the use of a lowercase in the password
*Default value: option selected.
Require the use of an uppercase in the password
*Default value: option selected.
Require the use of a special character in the password
*Default value: option selected.
Defining a Temporary Password to a User
*This action is only available to HOPEX Administrator and HOPEX Administrator - SaaS profiles.
This feature is useful for a user whose e-mail is not set. Without email, a user cannot define his/her password via the e-mail sent at account initialization.
You must define this user a temporary password. At first connection to HOPEX, the user must change this password.
To define a temporary password to a user:
1. Access the Persons management pages.
The list of persons displays in the edit area.
2. Select the person for whom you want to set a temporary password.
*You can select multiple users. They will all have the same temporary password.
3. In the list menu bar, click Login > Set Password .
4. In the Password field, enter the temporary password you want to set for the user.
5. Click OK.
The user's temporary password is saved.
At first connection to HOPEX, the user must enter this temporary password. Once connected he/she is prompted to define his/her password.