Business capabilities examples with HOPEX IT Architecture
A business capability defines an expected skill.
.A business capability is a set of features that can be made available by a system (an enterprise or an automated system).For example, to respond to a customer satisfaction objective, the organization must be able to provide services conforming to contractual commitments.
A business capability map describes what the enterprise is capable of producing for its internal needs or for meeting the needs of its clients. It is thus based on the main business capabilities of its activity at a given moment.
A business capability map is a set of business capabilities with their dependencies that, together, define a framework for an enterprise stage.For example, the standard ability to manage "Operational Activities" is based on the business capabilities to process "Supply", "Sales" and "Complaints", "Order Management" and "Customer Management".
For more details on managing a business capability map, see Describing a Business Capability Map.The description of business capabilities and functionalities is particularly interesting if business capabilities are associated with the functionalities that fulfill them.
Furthermore, if applications are connected to the functionalities they implement, they are indirectly connected to business capabilities. In HOPEX IT Business Management , a report allows to check the functional coverage of your applications.
For more details on the business capabilities reports, see Building Block Breakdown report.