Describing a Business Capability Map
A business capability defines an expected skill.
*.A business capability is a set of features that can be made available by a system (an enterprise or an automated system).
For example, to respond to a customer satisfaction objective, the organization must be able to provide services conforming to contractual commitments.
A capability map describes what the enterprise is capable of producing for its internal needs or for meeting the needs of its clients. It is thus based on the main business capabilities of its activity at a given moment.
*A business capability map is a set of business capabilities with their dependencies that, together, define a framework for an enterprise stage.