Managing Incidents
An incident is an event occurrence, internal or external, that has an impact on the organization. It is the basic element for collection of data concerning operational risk.
The “IRM Contributor" profile enables you to:
• Create an incident, modify it before submission or delete it.
• Analyze incidents (context and losses)
• Approve an incident that has just been declared
• Define and implement action plans
For more details, see Managing Action Plans and Actions.Creating incidents
To create an incident:
2. In the Home page, click New Incident.
3. Select the Declarant's Entity.
4. Click Connect then OK.
For more details on incidents, see the documentation for the HOPEX LDC solution. Collecting Incidents.
Accessing incidents
To access your incidents:
From the desktop, click Incidents > My incidents.The incidents you have created appear.
To access the incidents associated to your objects:
1. From the desktop, click Incidents .
2. From the drop-down least that appears, click Incidents in my scope.
Incidents withing your scope are objects which depend on objects for which you play a specific role. You do not necessarily need to perform an action on these incidents. They are displayed here for your information only.