FAQs
What about HTML browsers other than Edge Chromium, Firefox and Chrome?
MEGA has decided to focus on Chrome, Edge Chromium, Firefox. This does not mean that solutions do not run on HTML browsers. It means only that these HTML browsers are not supported.
Are both 64-bit and 32-bit version of HTML browsers supported?
MEGA has decided to focus on 64-bit versions of HTML browsers. 32-bit versions of HTML browsers are less qualified. This does not mean that solutions do not run on such HTML browsers.
Is Edge Classic/Legacy supported?
From HOPEX V4, Edge classic (Legacy version not Edge Chromium) is not supported. MEGA has decided to focus on Edge Chromium.
What is HOPEX Classic deployment?
Classic deployment is the usual way to deployment HOPEX from first version. It mainly relies on IIS and HOPEX SSP component.
MEGA is working on an alternative deployment named HAS (HOPEX Application server).
Are Windows Server 2012 and Windows Server 2012 R2 still supported?
Windows Server 2012 and Windows Server 2012 R2 are still supported but are not recommended.
Are SQL Server 2012 and SQL Server 2014 still supported?
SQL Server 2012 and SQL Server 2014 are still supported but are not recommended.
What is web storage for HTML browsers?
This is a capability of HTML browsers to store data (localstorage mode)
This capability is supported by recent browsers (IE11, Edge, Firefox, Chrome...)
What is supported for Azure?
Not all azure services are compatibles with HOPEX
Here are the main options qualified by MEGA so far and used to provide MEGA SaaS:
• VM DS11_V2
• Premium storage Managed disk (SSD disk)
• Backup (backup of VM)
• WAF (Web Application Firewall) tuning required
• Deployment script (deployment by script)
• Image (deployment by image)
• Monitoring
If you consider using other services, contact MEGA technical support.
What is Mozilla Firefox ESR?
As Firefox versions change very rapidly, MEGA has decided to focus on ESR versions.
Extended Support Release (ESR) based on an official release of Firefox for desktop is used by organizations that need extended support for mass deployments.
See also https://www.mozilla.org/en-US/firefox/enterprise/
Are IE 9.0/10/11 still supported?
Internet Explorer 9.0 is no longer supported.
Internet Explorer 10 is no longer supported.
Internet Explorer 11 is no longer supported.
MEGA recommends using a more recent HTML Browser such as Edge Chromium or Chrome.
Are there requirements or recommendations regarding security policies (GPOs)?
It is assumed that standard policies (installed by default with the system) are available. In particular, the policy 'Impersonate a client after authentication' can be necessary for the HOPEX service account and IIS related users, based on your deployment. If certain policies are not available, a specific study is required.
How to configure HTTPS for Front-end?
This can be done through the installation program. See the online documentation, Web Front-End Installation Guide. Note that a SSL certificate should be configured before installing HOPEX: see your IIS administrator.
It is possible to use a Must licence that is not located on the SSP Application Server?
This is possible. An additional configuration is required.
Can the HOPEX Web Front-End run on a web server other than IIS?
With classic deployment, HOPEX Web Front-end is designed for IIS only.
Can HOPEX solutions and products run on a mobile platform?
Most HOPEX products and solutions are designed for a web client running on a desktop or laptop computer with screen resolution 1280x800. They have not been designed for pads or smart phones.
Viewer users can use tablets running Android. Viewer users can consult data usually though a simplified desktop.
Note that technologies used by the HOPEX platform enabled to develop web application that can run on mobile platforms. Tuning of web desktops is required.
In addition to the HOPEX platform, MEGA propose various web application that are natively designed for smartphones and tablets. See HOPEX Store.
What are the web technologies used by HOPEX Platform?
For HOPEX Web Front-end, the HOPEX platform uses HTML5 and various JavaScript related technologies mainly: Ajax., Extjs., Dojo.
On the server side, nothing is required except the .NET Framework. All necessary execution layers are installed by default. HOPEX V4 uses an embedded open source JRE (IBM OpenJ9) that is free of charge.
A detailed list of third-party components is available on MEGA Community
What about other database servers?
MEGA has decided to focus on widespread and recent versions of SQL Server.
Are there supervision tools?
The HOPEX installation generates supervision logfiles. The standard utility HOPEX Server Supervisor provides a supervision interface. It is also possible to setup a WMI probe to communicate with supervision tools (Nagios…). For this, a specific integration is required.