Managing incidents
An incident is an event occurrence, internal or external, that has an impact on the organization. It is the basic element for collection of data concerning operational risk.
Use the "GRC Contributor (Lite)" profile to:
• Create an incident, modify it before submission or delete it.
• Analyze incidents (context and losses)
• Approve an incident that has just been declared
• Define and implement action plans.
For more details, see Managing Action Plans and Actions.Creating incidents
To create an incident:
2. In the Home page, click New Incident.
3. Select the Declarant's Entity.
4. Click Connect then OK.
For more details on incidents, see the documentation for the HOPEX LDC solution. Collecting Incidents.
Accessing your incident dashboard
Two reports are provided for you to view:
• Incidents evolution per month
• Net loss evolution per month
To add these reports to your dashboard:
1. Click Dashboard.
Accessing incidents
To access your incidents:
From the desktop, click To-Do List > My incidents.The incidents you have created appear.
To access the incidents associated to your objects:
1. From the desktop, click To-Do List > My Scope then Incidents in my scope.
The incidents associated to the objects you are in charge of appear.
2. In the page that appears, in the drop-down list, you can display:
• your incidents
The incidents that appear in the My incidents list are those that you have created.• the incidents to approve