Describing the outcomes
The outcomes of a business capability, a functionality, or a skill are represented by a content.

A content designates the content of a message flow or message, independently of its structure. A content may be used by several message flows or messages, since it is not associated with a sender or with a recipient.
The contents associated with the outcomes are used to describe the content of flows exchanged in the functional processes. For more details, see
"Describing Functional Processes".
The outcomes are used to define the dependencies between:
Accessing the list of outcomes
To access the list of outcomes:
1. Expand the Business Architecture navigation pane.
2. Click Inventories > Outcome.
The list of outcomes appears in the edit area.
The properties of an outcome
The Characteristics property page of the outcome provides access to:
• its Owner, by default during creation of the results, this is the current enterprise plan.
• its Name,
• the text of its Description.
Connecting an outcome to a business capability
An outcome can be used by a business capability or an exhibited business capability. It appears in the Desired Capability Effect section of the Characteristics page of the capabilities property pages.
For example, the desired capability effect of "Delivery of pizzas" is a "Delivered pizza"
To connect an existing outcome to a business capability, for example:
1. Open the property pages of the business capability that interests you.
2. Select the Characteristics page.
3. In the Desired Capability Effect section, click New.
The Creating a Desired Business Effect window opens.
4. Select Reusing an existing content.
5. Select the content that interests you and click OK.
The content appears in the list of Desired Capability Effects.