Objective
Self-Service capabilities are designed for SaaS solutions to empower administrators to independently manage key features, reducing their reliance on the Cloud Services (MCS) team.
Prerequisites
To access the Self-Service capabilities, the Cloud Services team must provide:
the HOPEX Administrator - SaaS profile to access the Self-Service capabilities in HOPEX Administration desktop.
the Delegated Administrator role to access the Self-Service capabilities in the HAS console.
Scope
Self-Service
Purpose
Access
Required Profile/Role
API Key Management
Securely establish sessions with HOPEX.
HOPEX Administration
HOPEX Administrator - SaaS
Named Licenses Management
Assign or revoke named licenses based on user profiles.
HOPEX Administration
HOPEX Administrator - SaaS
Web Site Generation
Ensure continuous synchronization of data between the repository and the Web site.
HOPEX Administration
HOPEX Administrator - SaaS
Creation of Delegated Administrators
Allow selected users to use the HAS console.
HAS console
Delegated Administrator
Single Sign-On (SSO) Configuration
Enable the end user to access multiple applications or services with a single login (same username and password).
HAS console
Delegated Administrator
SMTP Server Configuration
Configure email transmission.
HAS console
Delegated Administrator
Move to Production & Down Alignment
Ensure consistency and reliability across environments.
HAS console
Delegated Administrator