Single Sign-On (SSO) authentication
Configuring SSO as a Delegated Administrator
Single Sign-On (SSO) simplifies access to Hopex by enabling users to authenticate through your organization's identity provider (IdP), such as Google Workspace or Azure AD, using SAML2 or OpenID Connect protocols.
Users can then access multiple applications (including Hopex) without having to authenticate again.
To configure Single Sign-On (SSO):
1. Access the HAS Console as a Delegated Administrator.
2. Select Modules > Authentication > Identity providers navigation menu.
3. Select the appropriate protocol (SAML2 or OpenID Connect) based on your identity provider.
*You can configure both.
4. Click create.
5. Enter the required parameters for the selected protocol (see corresponding tables below).
*For examples, see Configuration examples.
6. Click Save.
The HAS instance and all related nodes are restarted. All users are disconnected.
Resolving Duplicate User Issues in SSO Migration
Common scenarios
Duplicate user records are commonly observed in the following scenarios:
• Migration from an on-premise solution (e.g.: Windows authentication) to a SaaS solution
• Transition from username/password authentication to SSO
Issue
During a migration to Single Sign-On (SSO), the login identifier often changes. This can result in the creation of two separate user records (Person System) in the system for the same physical person—one using the legacy login and one using the new SSO login.
As a result, users may experience issues such as unexpected password expiration prompts or loss of access rights due to mismatched identities.
Solution
To prevent duplication and preserve existing identity attributes (IdAbs) and access assignments, update the original login identifiers to match the SSO format.
To update login identifiers:
1. Access the login characteristics.
2. Update the Name of the login according to the SSO format.