Handling Work Items
The Custom Packaging page gives access to:
• the Content Manager page
• the Work Item page
From the Work Items page, you can access all the Work Items, and:
• view and modify active Work Items
• modify its Dispatches (add or remove a dispatch)
• modify its Description
• modify its Name
• view completed Work Items
• view packaged Work Items
Accessing the Work Items
To view the current Work Items:
1. Access the Custom Packaging page.
2. Display the Work Items page.
3. Expand a folder to view its content.
E.g.: the Active Work Items folder includes two Work Items named "Environment" and "Reporting".
Modifying a Work Item content
Whenever needed and whatever its status (Active, Completed, Packaged) you can view a Work Item properties:
• its Characteristics
• Name
• Creator
• Work Item Status
• Completed Date (non Active Work Item)
• Description
• its Dispatches
• each Dispatch Details
To view or modify a Work Item content:
1. Access the Work Items.
2. Expand the folder corresponding to the Work Item type.
E.g.: Active Work Items folder.
3. Hover the cursor over the Work Item and click Open in a new tab
.
.The Work Item Characteristics page displays in a new tab.
4. (Active Work Item) You can modify:
• its Name
• its Description.
5. In the Dispatches section, select a dispatch.
6. Expand the Dispatch Details section to view the selected dispatch content.
7. (Active Work Item, to modify its dispatches) In the Dispatches section:
• to add a dispatch to the Work Item, click Connect
and select the dispatch
and select the dispatch• to remove a dispatch from the Work Item, select the dispatch and click Remove 

Modifying an active Work Item dispatches
You may want to modify the dispatches included in an active Work Item.
To add/remove a dispatch to/from a Work Item:
1. Access the Work Items.
2. Expand the Active Work Items folder.
3. Hover the cursor over the Work Item and click Open in a new tab
.
.The Work Item Characteristics page displays in a new tab.
4. In the Dispatches section, select a dispatch:
• to add a dispatch, click Connect
and select the dispatch
and select the dispatch• to remove a dispatch, select the dispatch and click Remove 

The selected dispatch is removed from the Work Item (but it is still available in the repository).