Managing Macro-Incidents
An incident concerns only one business line and one organizational unit, which is why HOPEX GRC enables creation of macro-incidents.
The macro-incident enables representation of a group of incidents that have generated losses on different business lines and/or different companies of the group.
For example, a willful incident in a building can have consequences on several business lines or organizational units.
Connecting Incidents to Macro-Incidents
You can connect incidents to macro-incidents in two ways:
• from the properties of a macro-incident, in the Incidents tab, by connecting existing incidents
• from an incident (operation described below)
To connect an incident to the macro-incident:
1. See Accessing incidents.
2. Select the incident you want to modify and click Properties.
3. Select the Characteristics tab.
4. Click the arrow at the right of the Macro-Incident field and select Link Macro Incidents.
5. Select the macro-incident that interests you and click OK.
Incidents are visible in the Incidents page of the macro-incident.Creating a Macro-Incident
This feature is proposed only to Risk Managers and Incidents and Losses Managers.To create a macro incident:
1. In the navigation bar, click Incidents > Macro-Incidents.
2. Click New and specify a Name.
3. Click Next and connect existing incidents.
For more details on elements defining scope, see Defining scope of a loss.Analyzing Macro-Incidents
Incidents connected to the macro-incident
To access the list of incidents connected to a macro-incident:
In macro-incident properties, select the Incidents page.In the Incidents page of the macro- instance, the fields Validated Incidents, First Occurrence and Last Occurrence are completed automatically.Macro-incident amounts
The Total Amounts section of the macro-incident properties presents the sum of all financial elements specified for incidents connected to the macro-incident.
The following fields are calculated automatically:
• Gross Loss
Sum of losses related to the incident (including estimated losses).- Gains
• Gross actual loss
Gross Actual Loss = Sum of losses related to the incident without estimated losses)- Gains.
• Recoveries
Sum of insurance and non-insurance recoveries
• Net Loss
Net Loss = Gross Loss - Recoveries
• Net Actual Loss
Net Actual Loss = Gross Actual Loss - Recoveries
Losses evolution report
This report presents evolution of net losses per month of incidents connected to the macro-incident.
To access the Reports tab:
In macro-incident properties, select the Loss Evolution page.