Managing Issues
Creating Issues
You can create issues at all times, for example when a test activity was poorly evaluated.
To create an issue:
1. In the navigation bar, Select Testing > Remediation > Issues.
2. Click New.
3. Enter a Name.
4. In the Category field, specify whether the issue:
• was detected at control assessment
• was detected when performing tests
• is generic
5. Specify the Impact: enables to qualify the impact of the issue (low, high..)
6. Enter a Description.
7. Click OK.
Scoping an Issue
You can specify how the issue has been detected.
To define the scope of an issue:
1. In the properties of the issue, expand the Assessment Scope section.
2. Connect:
• a test activity, or
• one or several assessed controls
Remediating Issues
To remediate an issue, you may create an action plan directly from this issue.
Following Up Issues
To view remediated / non-remediated issues:
1. Click Test > Remediation > Issues.
2. In the drop-down list, select:
• “Closed Issues” (whose action plan is closed)
• “Open Issues”