Major Incident Report (MS-Word)
An MS-Word report enables to declare incidents to supervisory authorities.
Access path
The MS-Word Major incident report can be created:
• from an incident
• from a list of incidents
To generate the major incident report from a list of incidents:
1. In the navigation bar, select Incidents.
2. Select the incidents to include to the report.
3. Click

then select
Documentation > Major incident report.
Illustration
MS-Word report
Report content
The Major incident report contains the following:
Basic information on the incident
• Name
• Code
• Detection date
• Priority
• Impact
Detailed information
• Status
• Occurrence date
• Declaration date
• Incident declarant
• Declarant's entity
Causal analysis
• Incident type (risk type)
• Materialized Risk
• Failed control
Impacted elements
• Entity
• Process category
• Process
• Application
• Technology
• Server
• Site
• Data center
• Facility
• Business line
• Product
Financial assertion
• Actual gross loss
• Recoveries
• Net loss
• Actual net loss