HOPEX Aquila EN

Improvement Scope

This report presents the assessment results with respect to the resources associated with the touchpoints.

Bubble chart of customer journeys :

·Y average customer satisfaction

·X number of touchpoints

Table summary view of resources | customer journeys | touchpoints | channels and customer satisfaction

Translations

Products

Report Parameters

Report Parameters	Object type	Details
Assessment value
Element parameter	Business Partner Customer Journey Customer Journey Channel Customer Journey Persona Group Customer Journey Group
From
To