GRC - Business Continuity Management >  Managing Crises > Triggering a Crisis > Managing Continuity and Recovery Steps
Managing Continuity and Recovery Steps
Definitions and examples
Example:
The bakery from which you usually buy bread goes bankrupt.
Below are examples of continuity and recovery steps:
 
What?
Definition
What for?
Example
Continuity step
Element of a BCP (Business Continuity (Plan)
 
Degraded mode
The restaurant will cook the bread until a new bakery is found.
Recovery step
Element of a recovery procedure (action of action plan)
Back to business as usual
The restaurant finds a reliable bakery
Accessing the continuity and recovery steps
To access the continuity/recovery steps planned within the framework of a crisis:
2. In the properties of a crisis, select the Continuity and recovery steps page.
3. If there are several BCPs, use the drop-down list to switch from one to another.
*The BCPs found in this page are instances of the original BCP.
You may modify these BCPs to adapt to the crisis, for example through the addition of recovery steps (see Managing Crisis Recovery Steps). This enables you to manage the life cycle of a crisis.
Managing continuity steps
Continuity steps enable to launch the degraded mode.
All the continuity steps included in the original BCP appear in the Continuity Steps section.
You can also add continuity steps if required.
*A continuity step within the framework of an exercise is called a “BCP step execution”.
You can specify:
• The Status:
• To be started
• Ongoing
• Completed
Switching from a status value to another automatically fills the Start date and End date fields.
*The Execution time is automatically computed.
• the Responsible User
• a comment about the progression of the continuity step in the Results column.
*The In original BCP? column indicates whether the continuity step is part of the initial BCP.
If you add a continuity step within the framework of the crisis, the corresponding value here is “No”.
To modify the order of continuity steps:
1. Select the Tested Plans page of a business continuity exercise.
2. In the Continuity Steps section, click the Reorganize button.
You may modify the order through a drag-and-drop in the window that appears or choose the alphabetical order.
Managing Crisis Recovery Steps
Recovery steps enable to go back to business as usual.
To manage recovery steps planned within the framework of a crisis:
2. Expand the crisis Executed Recovery Procedure section.
3. On the right-hand side of the name generated automatically, click Display Details.
The action plan properties appear.
Take note that:
• the action plan origin is “Activity continuity”.
• the action plan category is “Recovery procedure”.
*These fields have been filled automatically.
In the action plan Actions page, the actions corresponding to the recovery steps appear together with their sequence.