Describing a Service Operation
The content of a service interaction is described by a service interface.

A Service Interface is a template of a contract between entities (organizational, IT …). The contract is described by available operations which can be triggered trough messages exchanged by roles (vendor, buyer..).
A service interface is described by a sequence of service operations or service interfaces.

A service operation specifies exchanges between participants.
A service operation diagram describes the sequence flows of a service operation.
"Customer Identification Service" Service Operation Diagram
The customer identification service protocol begins by sending information enabling identification of the customer. An error message appears if the customer is not found, otherwise customer information is sent (customer identification, status of orders, etc.).
Accessing the list of service operations
To access the list of service operations of a library:
1. From the Environment navigation menu, open the exploration area Container > Libraries.
2. Unfold the desired library, and then the Service operations folder.
The list of service operations accessible from the library appears.