Describing a Business Capability
A business capability can be based on business sub-capabilities. The capabilities expected by the business capabilities described are the capabilities associated with each business sub-capability.
For example, the business capability that consists of managing operations is broken down into a number of business capabilities such as: “Handle customer complaints”, “Manage travel reservations”.
The capability structure diagram describes the composition of a business capability.
Creating a business capability
You can create a new business capability in several ways:
• From a business capability map
• From the property page of a business capability map
To create a Business Capability from a business capability map diagram:
1. Click the Capability Composition button.
The Add Capability Composition window appears.
2. Enter the name of the new business capability and click Create.
The new business capability appears in the diagram.
The properties of a business capability
The Characteristics property page of the business capability map provides access to:
• its Owner, by default on creation of the business capability, the current enterprise.
• its Name,
• the text of its Description.
A capability map is described by the following property pages:
• the Structure page specifies a part of the list of components that constitute the business capability described, as well as the dependencies between these components,
For more details on the structures of a business capability, see Defining the structure of a business capability.• the Expected Capabilities property page is used to specify a list of business skills and functionalities that are expected from the business capability.
For more details on the skills and functionalities associated with a business capability, see Defining the business skills and functionalities associated with business capabilities.• The Capability Usage section provides access to the capacity maps that use the capability described.
For more details on the components of a business capability, see Using the capability compositions.Creating a capability structure diagram
To create a capability structure diagram:
1. Open the Diagram property page of the business capability of your choice and click Create a diagram.
2. Select Capability Structure and click Create a diagram in graphical mode.
The capability structure diagram appears. The frame of the business capability described appears in the diagram.
You can construct this diagram in tabular input mode.
Tabular input is available with this diagram. For more details on the use of tabular input, see Diagrams in Tabular Entry Mode.Defining the structure of a business capability
The components represented in a business capability structure diagram are Capability Composition. Each capability composition is associated with a business capability.
A Business capability component is the involvement of a business capability in the context of a business capability map (one and only one) linked to an enterprise.For more details on how to use business components in a diagram, see Using the capability compositions.A dependency link between one capability composition and another is used to specify the elements on which this dependency is based, that is, the effect of one required by the effect of the other.
For more details on creating dependency links between two capability compositions, see Using the capability compositions: The capability compositions and their dependencies appear in the Structure property page of the business capability described.
Defining the business skills and functionalities associated with business capabilities
A business skill is a capability acquired by a person or an organization through a specific training.A functionality is a service required to perform a work. This functionality is generally necessary within an activity in order to execute a specific operation. If it is a software functionality, it can be provided by an application.Each business capacity is associated with business skills and functionalities.
To associate a skill with a business capability:
1. Open the Expected Capabilities properties window of the business capability.
2. In the Expected Business Skill section, click New.
An Expected Business Skill creation dialog box opens.
3. Click, for the Connect a Business Skill check box.
4. Specify the name of the skill.
5. Click OK.
The business skill appears in the list of skills associated with the business capability.
For more information on enterprise skills, see Describing Business Skills. To associate a functionality with a business capability:
1. Open the Expected Capabilities of the business capability.
2. In the Expected Functionality section, click New.
An Add functionality window appears:
3. Click the down arrow.
4. Select a functionality.
5. Click OK.
The functionality appears in the list of functionalities associated with the business capability.
For more information on enterprise functionalities, see Describing functionalities. The business skills, functionalities and the expected effects appear in the diagrams, at the bottom of the frame of the capability described.
A report is available to check the suitability between the business capability map and the operational environment, for more details, see Breakdown Report of Business Capabilities.