14. Frequently Asked Questions (FAQ)
14.1.1. What about other HTML browsers?
MEGA has decided to focus on Chrome, Edge Chromium, Firefox. This does not mean that solutions do not run on other HTML browsers. It means that these HTML browsers are not tested.
14.1.2. Are both 64-bit and 32-bit versions of HTML browsers supported?
MEGA has decided to focus on 64-bit versions of HTML browsers. 32-bit versions of HTML browsers are less qualified. This does not mean that the solutions do not run on such HTML browsers.
14.1.3. Is Edge Classic/Legacy supported?
Edge classic (Legacy version not Edge Chromium) is not supported. MEGA has decided to focus on Edge Chromium.
14.1.4. What is HOPEX Classic deployment?
Classic deployment is the former way to deploy HOPEX from first version (V2, V3, V4). It mainly relies on IIS and HOPEX SSP component. This document is the new HAS Architecture from V5.
14.1.5. Are Windows Server 2012 and Windows Server 2012 R2 still supported?
No. It will not work.
14.1.6. Is SQL Server 2014 or 2017 still supported?
SQL Server 2014 and 2017 are not recommended, use it at your own risks. Support starts from SQL Server 2019 and SQL Server 2022.
14.1.7. What is web storage for HTML browsers?
This is a capability of HTML browsers to store data (local storage mode)
This capability is supported by all recent browsers (Edge, Firefox, Chrome...)
14.1.8. What is supported for Azure?
Not all azure services are compatible with HOPEX
Here are the main options qualified by MEGA so far and used to provide MEGA SaaS:
• VM DS11_V2
• Premium storage Managed disk (SSD disk)
• Backup (backup of VM)
• WAF (Web Application Firewall) tuning required
• Deployment script (deployment by script)
• Image (deployment by image)
• Monitoring
If you consider using other services, contact MEGA Technical Support.
14.1.9. What is Mozilla Firefox ESR?
As Firefox versions change very rapidly, MEGA has decided to focus on ESR versions.
Extended Support Release (ESR) based on an official release of Firefox for desktop is used by organizations that need extended support for mass deployments.
14.1.10. Are IE 9/10/11 still supported?
Internet Explorer 9, 10, 11 are no longer supported.
14.1.11. How to configure HTTPS?
By default the HAS server is in HTTPS. Note that a certificate for IIS is required to configure HOPEX in HTTPS end to end: see your IIS administrator.
14.1.12. It is possible to use a Must license that is not located on the HAS Server?
This is possible. The Share folder must accessible from the user that launch the process.
14.1.13. Is it possible to use another web server than IIS?
We use IIS for load balancing. MEGA does not provide any documentation to support Nginx or Apache.
14.1.14. Can HOPEX solutions and products run on a mobile platform?
Most HOPEX products and solutions are designed for a web client running on a desktop or laptop. Viewer users can use tablets running Android. Viewer users can consult data usually though a simplified desktop.
In addition to the HOPEX platform, MEGA proposes various web application that are natively designed for smartphones and tablets. See HOPEX Store.
14.1.15. What are the web technologies used by HOPEX Platform?
For HOPEX Web Front-end, the HOPEX platform uses HTML5 and various JavaScript related technologies mainly: Ajax., Extjs., Dojo.
A detailed list of third-party components is available on MEGA Community:
14.1.16. What about other database servers?
MEGA has decided to focus on widespread and recent versions of SQL Server 2019 and above.