Describing a Business Capability
Creating a business capability
You can create a business capability from a business capability map diagram:
1. Click the Business function > Capabilities menu
The business capability map list appears.
2. Move the mouse over the relevant business capability map and click the New > Business Capability button.
A wizard prompts you to create or reuse a business capability.
3. Check the Create object option.
4. Click Create.
The new business capability appears under the map.
Defining the properties of a business capability
To display properties of a business capability:
In the navigation tree, select the business capability in question.The Characteristics property page of the business capability map provides access to:
• its Owner. By default, when a business capability is created, it is the current enterprise.
• the text of its Description
• its Sub-capabilities
• its Supporting Assets
• the Desired Capability Effect which constitutes an Outcome.
For example, the desired capability effect of "Manage operations" is a "Contract acceptance"
For more details on results, see Describing the Outcomes.For more details on the use of results, see Defining business capability dependencies.Other pages can be used to complete the description of a business capability:
Note that they can be hidden by default.• the Dependencies page: lists dependent business capabilities and required business capabilities.
For more details on the structures of a business capability, see Defining business capability dependencies.• the Expected Capabilities page: it is used to specify a list of functionalities and skills that are expected from the business capability.
For more details on the skills and functionalities associated with a business capability, see Defining the business skills and functionalities associated with business capabilities.• the Transformation page: provides access to the transformation stages for which the described capability becomes an exposed capability.
An exhibited business capability is exhibited by an Enterprise Stage with quantified measure (KPI) and potential geopolitical scope (Site) for a defined market segment (Business Partner).For more details on transformation stages, see Defining Transformation Stages.Creating a business capability structure diagram
A business capability can be based on business sub-capabilities.
For example, the business capability that consists of managing operations is broken down into a number of business capabilities such as: “Handle customer complaints”, “Manage travel reservations”.
With HOPEX IT Business Management , the capability structure diagram describes the composition of a business capability.
To create a capability structure diagram:
1. Click the map to open its properties.
2. Click the Diagram > Create a diagram page.
3. Select Business Capability Map Diagram.
You can construct this diagram in tabular input mode.
For more details on the use of tabular input, see Saisie de diagramme en mode tabulaire.The frame of the business capability described appears in the diagram.
4. Define the components of the capability described.
A Business capability component is the involvement of a business capability in the context of a business capability map (one and only one) linked to an enterprise.For more details on how to use business components in a diagram, see Defining business capability components.A dependency link between one capability component and another is used to specify the elements on which this dependency is based, that is, the effect of one required by the effect of the other.
For more details on creating dependency links between two capability compositions, see Defining business capability dependencies. Defining the business skills and functionalities associated with business capabilities
Each business capacity is associated with business skills and functionalities.
To associate a skill with a business capability:
1. Open the Expected Capabilities properties window of the business capability.
2. In the Expected Business Skill section, click New.
An Expected Business Skill creation dialog box opens.
3. Click, for the Connect a Business Skill check box.
4. Specify the name of the skill.
5. Click OK.
The business skill appears in the list of skills associated with the business capability.
For more information on enterprise skills, see Describing Business Functions. To associate a functionality with a business capability:
1. Open the property pages of the business capability concerned and select the Expected Capabilities page.
2. In the Expected Functionality section, click New.
An Add functionality window appears:
3. Click the down arrow.
4. Select a functionality.
5. Click OK.
The functionality appears in the list of functionalities associated with the business capability.
For more information on enterprise functionalities, see Describing functionalities. The business skills, functionalities and the expected effects appear in the diagrams, at the bottom of the frame of the capability described.
A report is available to check the suitability between the business capability map and the operational environment, for more details, see Describing Component Fulfillment.