Preparing the Work Environment HOPEX IT Business Management
Inventory and evaluation of the application assets are based on description of business elements - in order to map business requirements with the application architectures that serve as their support - as well as organizational elements such as org-units and deployment sites.
The following points indicate how to create elements that constitute your working environment. This step is executed by the Functional Administrator.
Defining Enterprise Org-Units
HOPEX IT Business Management is used to describe the org-units of your enterprise.
An org-unit represents a person or a group of persons that intervenes in the enterprise business processes or information system. An org-unit can be internal or external to the enterprise. An internal org-unit is an organizational element of enterprise structure such as a management, department, or job function. It is defined at a level depending on the degree of detail to be provided on the organization (see org-unit type). Example: financial management, sales management, marketing department, account manager. An external org-unit is an external entity that exchanges flows with the enterprise. Example: customer, supplier, government office.Creating an org-unit
To create an org-unit:
1. Click the Environment > Org-Units navigation pane.
2. In the edit area, click My Org-Units.
3. Click the New button.
The org-unit appears in the list.
4. Modify the name of the org-unit.
Specifying org-unit properties
To specify the properties of an org-unit:
1. Select the org-unit and click the Properties button.
2. In the Characteristics page, in the Org-Unit Type field, select the org-unit.
There are several types of org-units:
• An "Accountable" org-unit (for example, Sales Manager).
• A "Generic" org-unit corresponds to a role to be played during a project (for example, Writer, Requester).
• A "Structure" org-unit (for example, Sales Management).
• A "Function" org-unit (for example, Sales Engineer).
You can also specify its details (company name, e-mail address, telephone number, etc.).Defining Business Processes
APQC proposes standard repositories of business processes specific to each major activity sector.
A business process represents a system that offers products or services to an internal or external client of the company or organization. At the higher levels, a business process represents a structure and a categorization of the business. It can be broken down into other processes. The link with organizational processes will describe the real implementation of the business process in the organization. A business process can also be detailed by a functional view.A set of standard business process repositories from APQC is supplied with HOPEX IT Business Management.
If you want to use APQC business processes for the different activity sectors, you can also import the corresponding libraries.
To import the APQC libraries, see Prerequisites to using APQC libraries in the HOPEX Business Process Analysis guide.
To access business processes of your enterprise:
Click the Environment > Libraries navigation pane.The list of enterprises and libraries appears in the edit area. The Process folders attached to the enterprises or libraries contain the repository business processes.