HOPEX V5 EN

HOPEX IRM > HOPEX IRM Common Features > The IRM Contributor Desktop > Managing Incidents

Managing Incidents

Creating incidents

Accessing incidents

An incident is an event occurrence, internal or external, that has an impact on the organization. It is the basic element for collection of data concerning operational risk.

Incidents are available with HOPEX LDC. For more details, see Collecting Incidents.

The “IRM Contributor" profile enables you to:

• Create an incident, modify it before submission or delete it.

• Analyze incidents (context and losses)

• Approve an incident that has just been declared

• Define and implement action plans

For more details, see Managing Action Plans and Actions.

Creating incidents

To create an incident:

1. See Accessing the IRM Contributor Desktop.

2. In the Home page, click New Incident.

3. Select the Declarant's Entity.

4. Click Connect then OK.

For more details on incidents, see the documentation for the HOPEX LDC solution. Collecting Incidents.

Accessing incidents

To access your incidents:

From the desktop, click Incidents > My incidents.

The incidents you have created appear.

To access the incidents associated to your objects:

From the navigation menu, click Incidents.

1. The incidents of your scope are displayed.

Incidents withing your scope are objects which depend on objects for which you play a specific role. You do not necessarily need to perform an action on these incidents. They are shown here for information only.