HOPEX IT Portfolio Management
>
ServiceNow Integration
>
Mapping Objects
Mapping Objects
Preparatory Work
Core Concepts
Exploring ServiceNow's data model from HOPEX
Standard mappings
Mapping Tables
Setting Up a Unique Identifier
Mapping Fields
Supported Field Types
Mapping the Name
Mapping the Description
Mapping a String to a Date
Mapping a String to a Float
Mapping a String to a Link
Mapping Enumerations
Mapping Links
Example of a complex link
Setting Up Filters
Composing multiple filters
Reviewing Mappings
Checking mappings
Generating a report
Importing & Exporting Mappings
Importing mappings
Exporting mappings
This site works best with JavaScript enabled