Defining Business Processes
APQC proposes standard repositories of business processes specific to each major activity sector.
*A business process represents a system that offers products or services to an internal or external client of the company or organization. At the higher levels, a business process represents a structure and a categorization of the business. It can be broken down into other processes. The link with organizational processes will describe the real implementation of the business process in the organization. A business process can also be detailed by a functional view.
A set of standard business process repositories from APQC is supplied with HOPEX IT Business Management , in the APQC solution pack.
If you want to use APQC business processes for the different activity sectors, you can also import the corresponding libraries.
To import the APQC libraries, see Prerequisites to using APQC libraries inthe HOPEX Business Process Analysis guide.
To access business processes of your enterprise:
*Click the Environment > Libraries navigation pane.
The list of enterprises and libraries appears in the edit area. The Process folders attached to the enterprises or libraries contain the repository business processes.