Describing a key performance indicator - KPI
A composite KPI defines the grouping of elementary KPIs that should be examined together in order to appreciate the performance of an item with KPI. E.g.: a delivery must take place in less than 20 minutes and cost less than 5 euros.Accessing the list of KPIs
To access the list of KPIs:
1. Expand the Business Architecture navigation pane.
2. Click Inventories > KPI.
The list of KPIs appears in the edit area.
Creating a KPI
You create a KPI from the KPI dimension page of all the objects that can be connected to simple or composite performance indicators.To create a KPI from the navigation tree:
1. From the Business Function Architecture navigation pane, selectInventories > KPI.
2. Click New.
The KPI creation dialog box opens.
3. Select the KPI dimension that you would like to use.
For example, "Delivery time"
4. Select the operator that you want to use (less than, greater than or equal to).
For example, "Less than"
5. Specify the Value.
For example “48 hours”
6. Click OK.
The KPI is created with a Name calculated from the KPI characteristics.
In the example, the name is "Delivery time < 48 hours"
Connecting a KPI dimension to a KPI
The KPI dimension is mandatory on creation of a KPI; it is used in calculating the name of the KPI: dimension name + logical operator + dimension unit.
The KPI dimension is given in the KPI property pages.
To connect a KPI dimension to a KPI:
1. Open the property pages of the KPI that interests you.
2. Select the Characteristics page.
3. In the Dimension field, specify the KPI dimension that interests you.
KPI properties
The Characteristics property page of the KPI dimension provides access to:
• its Name, which is calculated automatically on creation,
• Its dimension, which defines its nature,
• its unit, which is that of the KPI dimension and which cannot be modified,
• its operator which positions it with respect to its value,
• its Value,
• the text of its Description.
The Usage property page of the KPI provides access to:
• the Composite KPI section: provides the list of composite KPI that use the KPI described.
For more details, see Creating a composite KPI.• the Exhibited Capabilities section: provides the list of exhibited capabilities connected to the KPI described.
For more details, see Connecting a KPI to an exhibited business capability.Connecting a KPI to an exhibited business capability
An exhibited business capability is measurable objectively within the framework of an enterprise stage, on a defined geopolitical scope (site), and focused on a given market segment (business partner).For more details on exhibited business capabilities, see Managing exhibited business capabilities.A KPI can be used by an exhibited business capability. It appears in the KPI page of the property pages of the exhibited business capability.
To connect an existing KPI with an exhibited business capability:
1. Open the property pages of the exhibited business capability that interests you.
2. Select the KPI property page.
3. In the KPI section, click Connect.
A connection window opens.
4. Select the KPI that interests you and click Connect.
The KPI appears in the list.