Exporting Incidents

To use Excel export from a list of incidents: from the main menu, select
Parameters > Options. Expand the folder
Data Exchange >
Import/Export Synchronization>
Tools/Third Party Formats. Select the
Excel export:
Availability in listviews check box.
To access the Excel Export Wizard and its parameters:
1. From the Main menu, select Export > Excel.
2. Select the “From a template” Export File Mode and click Next.
3. In the Predefined Template File select “Incident Template”.
4. In the Excel Export File field, select the type of file you want to generate (xls or xlsx) and name this file.
5. Click Next to end-up export.
To launch the Excel Export wizard from an object list:
1. Access the incidents through the incident library.
2. Select the incidents you want to export.
3. Click
Excel to start export.
An .xls file opens. You can save it if you wish.