FAQs
What about HTML browsers other than Edge, Firefox and Chrome?
MEGA has decided to focus on Chrome, IE, Firefox. This does not mean that solutions do not run on HTML browsers. It means only that these HTML browsers are not supported.
What is web storage for HTML browsers?
This is a capability of HTML browsers to store data (localstorage mode)
This capability is supported by recent browsers (IE11, Edge, Firefox, Chrome)
What is supported for Azure?
Here are the options qualified by MEGA so far:
• Premium storage (SSD disk)
• VM DSv2
• SQL on local VM (private cloud, IaaS, SQL Server Web Edition)
What is Mozilla Firefox ESR?
As Firefox versions change very rapidly, MEGA has decided to focus on ESR versions.
Extended Support Release (ESR) based on an official release of Firefox for desktop is used by organizations that need extended support for mass deployments.
What is the list of minor restrictions for Edge / IE / Firefox?
There are non-conformities to standards such as HTML browser zoom.
The list is documented in the document ‘Known issues version HOPEX V3 CPX'.
Are IE 9.0/10/11 still supported?
Internet Explorer 9.0/10 are not supported (end of mainstream support).
Internet Explorer 11 is still supported.
MEGA recommends to use a more recent HTML Browser the IE 11.
Is Windows Server 2008 R2 still supported?
With HOPEX V3, Windows Server 2008 R2 SP2 is supported as application server and file server but not recommended as support end date has passed
Are SQL Server 2008/2008 R2/SQL Server 2012 still supported?
With HOPEX V3, SQL Server 2008/2008 R2/SQL Server 2012 are supported as database server but not recommended as support end date has passed.
Are there requirements or recommendations regarding security policies (GPOs)?
It is assumed that standard policies (installed by default with the system) are available. In particular, the policy 'Impersonate a client after authentication' can be necessary for the HOPEX service account and IIS related users, based on your deployment. If certain policies are not available, a specific study is required.
How to configure HTTPS?
This can be done through the installation program. See the article 'Web Front-End Installation Guide MEGA HOPEX V3'. Note that a certificate should be configured before installing HOPEX: see your IIS administrator.
It is possible to use a Must licence that is not located on the SSP Application Server?
This is possible. An additional configuration is required.
Can the HOPEX web Front-End run on a web server other than IIS?
HOPEX V3 is designed for IIS only.
Can HOPEX solutions and products run on a mobile platform?
Most HOPEX products and solutions are designed for a web client running on a desktop or laptop computer with screen resolution 1280x800. They have not been designed for pads or smart phones.
Viewer users can use tablets running Android. Viewer users can consult data usually though a simplified desktop.
Note that technologies used by the HOPEX platform enabled to develop web application that can run on mobile platforms. Tuning of web desktops is required.
What are the web technologies used by HOPEX Platform?
For HOPEX Web Front-end, the HOPEX platform uses HTML5 and various JavaScript related technologies mainly: Ajax., Extjs., Dojo.
On the server side, nothing is required except the .NET Framework. All necessary execution layers are installed by default. HOPEX V3 uses an embedded JRE (version 8).
A detailed list of third-party components is available on MEGA Community
What about other database servers?
MEGA has decided to focus on widespread and recent versions of SQL Server.
Are there supervision tools?
The HOPEX installation generates supervision logfiles. The standard utility HOPEX Server Supervisor provides a supervision interface. It is also possible to setup a WMI probe to communicate with supervision tools (Nagios…). For this, a specific integration is required.