FAQs
What about HTML browsers other than Edge, IE, Chrome, Firefox and Safari?
MEGA has decided to focus on Chrome, IE, Firefox and Safari. This does not mean that solutions do not run on HTML browsers. It means only that these HTML browsers are not supported.
Is SQL Server 2017 supported?
SQL Server 2017 is not qualified yet. It is candidate for support in a future update or version.
What is web storage for HTML browsers?
This is a capability of HTML browsers to store data (localstorage mode)
This capability is supported by recent browsers (IE11, Edge, Firefox, Chrome)
What is supported for Azure?
Here are the options qualified by MEGA so far:
Premium storage (SSD disk)
VM DSv2
SQL on local VM (private cloud, IaaS, SQL Server Web Edition)
What is Mozilla Firefox ESR?
As Firefox versions change very rapidly, MEGA has decided to focus on ESR versions.
Extended Support Release (ESR) based on an official release of Firefox for desktop is used by organizations that need extended support for mass deployments.
What is the list of minor restrictions for Edge / IE / Chrome / Firefox / Safari?
There are non-conformities to standards such as HTML browser zoom.
The list is documented in the document ‘Known issues version HOPEX V2R1 CPX'.
Is IE 9.0 still supported?
With HOPEX V2R1, Internet Explorer 9.0 is not supported.
Is Internet Explorer 10 still supported?
From HOPEX V2R1, Internet Explorer 10.x is supported as web client but not recommended (end of mainstream support). See https://support.microsoft.com/en-en/lifecycle
Is Internet Explorer 11 still supported?
From HOPEX V2R1 update 01, Internet Explorer 11.x is supported as web client but not recommended (end of mainstream support). See https://support.microsoft.com/en-en/lifecycle
 
Is Windows Server 2008 R2 still supported?
With HOPEX V2R1, Windows Server 2008 R2 SP2 is supported as application server and file server but not recommended as support end date has passed
Is Oracle Database Server 11 still supported?
With HOPEX V2R1, Oracle Database Server 11 is supported as database server but not recommended as support end date has passed.
Are SQL Server 2008/2008 R2/SQL Server 2012 still supported?
With HOPEX V2R1, SQL Server 2008/2008 R2/SQL Server 2012 are supported as database server but not recommended as support end date has passed.
Are there requirements or recommendations regarding security policies (GPOs)?
It is assumed that standard policies (installed by default with the system) are available. In particular, the policy 'Impersonate a client after authentication' can be necessary for the HOPEX service account and IIS related users, based on your deployment. If certain policies are not available, a specific study is required.
How to configure HTTPS?
This can be done through the installation program. See the article 'Web Front-End Installation Guide MEGA HOPEX V2R1'. Note that a certificate should be configured before installing HOPEX: see your IIS administrator.
It is possible to use a Must licence that is not located on the SSP Application Server?
This is possible. An additional configuration is required.
Can the HOPEX web Front-End run on a web server other than IIS?
HOPEX V2R1 is designed for IIS only.
Can HOPEX solutions and products run on a mobile platform?
Most HOPEX products and solutions are designed for a web client running on a desktop or laptop computer with screen resolution 1280x800. They have not been designed for pads or smart phones.
 
Viewer users can use tablets running Android or iOs. Viewer users can consult data usually though a simplified desktop.
 
Note that technologies used by the HOPEX platform enabled to develop web application that can run on mobile platforms. Tuning of web desktops is required.
 
 
What are the web technologies used by HOPEX Platform?
For HOPEX Web Front-end, the HOPEX platform uses HTML5 and various JavaScript related technologies mainly:
Ajax.
Extjs (6.5.x).
Dojo.
 
On the server side, nothing is required except the .NET Framework. All necessary execution layers are installed by default. HOPEX V2R1 uses an embedded JRE (version 8).
 
A more detailed list can be sent upon request.
What about other database servers?
MEGA has decided to focus on widespread and recent versions of Oracle and SQL Server.
What is the HOPEX2 folder?
This is a clone of the HOPEX (IIS) web application. It is used in specific scenario when users need to work simultaneously in two different contexts (RFC…).
Are there supervision tools?
The HOPEX installation generates supervision logfiles. The standard utility HOPEX Server Supervisor provides a supervision interface. It is also possible to setup a WMI probe to communicate with supervision tools (Nagios…). For this, a specific integration is required.