Managing Business Capabilities with HOPEX IT Architecture
.A business capability is a set of features that can be made available by a system (an enterprise or an automated system).Describing a business capability
A business capability is described in more detail by the following elements:
• a more detailed granularity capability breakdown;
• the expected effects of the capability;
• The required functionalities, see Defining the functionalities associated with business capabilities;
• the dependencies between capabilities (expected effect of one dependent from the result of the other).
For more details on managing a business capability, see "Describing a business capability", page 33.For example, the business capability that consists of taking “Customer Call” is broken down into a number of business capabilities: “Call analysis”, “Identification of the customer”.
Accessing the list of business capabilities with HOPEX IT Architecture
To access the list of capabilities from the Business IT Alignment navigation pane:
1. Select Logical Architecture in the navigation menu.
2. Click on Business Capability tile.
The list of business capabilities appears in the edit area.
Defining the functionalities associated with business capabilities
A functionality is a capability expected from an equipment item (hardware or software) to ensure the operation of a business function or an organization. If it is a software functionality, it can be provided by an application.Each business capability is associated with functionalities that it is able to provide and that it needs to ensure its functionalities.
For example, the “Customer Management” needs the “get customer information” functionality.
For more information on enterprise functionalities, see Describing functionalities with HOPEX IT Architecture. To associate a functionality with a business capability:
1. Open the property pages of the business capability concerned and select the Expected Capabilities page.
2. In the Expected Functionality section, click New.
The Expected Functionality creation dialog box opens.
3. Click, for example, the Creating a New Functionality check box.
4. Specify the name of the functionality.
5. Click OK.
The expected functionality appears in the list of functionalities associated with the business capability.
The functionalities and the expected effects appear in the diagrams, at the bottom of the frame of the capability described.
For more information on enterprise functionalities, see Describing functionalities with HOPEX IT Architecture.