Managing Questionnaires
An assessment questionnaire is a list of questions relating to a particular object and addressed to users.You may be required to respond to questionnaires concerning:
• controls (within the context of internal control)
• requirements (within the context of compliance management)
Accessing Questionnaires
To access questionnaires:
2. In your Explorer desktop home page, click My Questionnaires.
In the page that appears, the questionnaires are classified as follows:
• My Questionnaires
• Late questionnaires
• My control execution check-lists
Check-lists are questionnaires dedicated to the HOPEX Internal Control solution and used within the context of control execution. See Completing Assessment Check-lists.Answering Questionnaires
To complete a questionnaire:
1. See Accessing Questionnaires.
2. Select the questionnaire that interests you and click Display Questionnaire.
3. Select the questions in turn and reply to these in the lower part of the window.
4. Click Save.
5. Close the questionnaire display window.
6. Click the questionnaire in the questionnaires list and select Assessment Questionnaire (To Be Completed) > Submit Answers.
After viewing the contents of a questionnaire, you can, as a respondent:
• Close the questionnaire without answering.
• Request transfer of the questionnaire to another respondent.
• Delegate all or part of a questionnaire to another person.
• Accept the questionnaire and answer.
From the questionnaire pop-up menu you can:
• Delegate all or part of a questionnaire to a third party (if, for example, you are not the person best qualified to answer certain questions).
• Make a transfer request.
• Closing Questionnaires
Having selected the appropriate check boxes, several choices are available to the respondent:
• Save answers without sending them immediately; this allows you to return complete the questionnaire at a later time.
• Submit the answers for validation.
A questionnaire can be opened and closed several times before submission.Completing Assessment Check-lists
Controls are executed periodically by process managers, to check that operational processes have been executed correctly and that their results comply with expectations.
As a business user, you need to access controls in the form of check-lists.
Check-lists are specific questionnaires.To complete the check-lists addressed to you:
1. In your Explorer desktop home page, click My execution check-lists.
2. Click Edit.
3. Select an element in the list and click Display Check-Lists.
4. In the list that appears, select an object to be assessed and answer the check-list questions in the lower frame.
5. Select another object to be assessed and answer the questions.
6. Click the Save button.
7. When you have answered all the questions, in the check-list pop-up menu, click Automatic Assessment Questionnaire (To Be Completed) > Complete.
You can modify answers for as long as you do not click Complete in the Check-List pop-up menu.If you receive a questionnaire by mistake, you can ask the session manager to transfer the questionnaire to another person.
To make a transfer request:
Click the icon of a questionnaire and select Assessment Questionnaire (To Be Completed) > Transfer Request.The questionnaire switches to the "To Reassign" status.
The manager is informed by e-mail and must reassign the questionnaire to another person.
For more details on control execution, see Executing controls in the HOPEX Internal Control documentation.