Business Process Responsibilities
From a business process, you can:
• define business process control responsibilities
• view org-units concerned by the organizational processes connected to this business process
RACI is the acronym of Responsible, Accountable, Consulted, Informed.Defining business process control responsibilities
Business process control is the responsibility of persons. The business process control team therefore comprises a list of persons, with the possibility of indicating the role of each in the team.
To specify business process control responsibilities:
1. Open the properties of a business process.
2. Click the Characteristics tab.
3. In the Responsible Persons frame, create or connect the system persons involved in process control.
Generating an RACI matrix from a business process
From a business process you can generate a matrix presenting:
• organizational processes connected to the business process or to its sub-processes
• operations of these organizational sub-processes
• org-units concerned by these organizational processes and operations
To generate an RACI matrix from a business process:
1. Right-click the business process and select Report Discovery.
2. In the list of available reports, click Process Analysis.
3. From the "Business Process RACI Matrix (BPMN)" report, click Launch a new report.
4. In the generated report, select report chapter "Business Process RACI Matrix (BPMN)".
You obtain a result like this:
To generate a matrix to search for organizational processes and operations in depth, you must use report "Business Process and Sub-Process RACI Matrix (BPMN)".