Removing HOPEX Programs
General recommendations
With task manager, check that no HOPEX process (mgw*.exe) is running on the machine.
If the HOPEX installation is also used by HOPEX Web Front-End, it is recommended to set the Windows services 'HOPEX Site Service Provider' and 'HOPEX Service Watchdog' to 'Disabled' and to stop the IIS Web site.
Pre-requisites:
• Stop SSP service (Windows Service 'HOPEX Site Service Provider' and 'HOPEX Service Watchdog')
• Stop IIS web site
• Check that no HOPEX process (mgw*.exe) is running
As usual, it is possible to uninstall HOPEX manually through the Control Panel of the machine.
• Select 'Programs and Features'
• Select the program 'HOPEX V2R1'
• Confirm uninstallation.
Uninstalling on several machines requires to batch the execution of an uninstallation command line.
Unstallation command line
The uninstallation consists in executing the installation command line for each machine. In Citrix, build a package with the installation command line. Tools and solution vary and there is no particular procedure. Anyway, the command line should be executed with the privilege 'Run as administrator'.
If you do not have the tools, technical skills or the authorization required for this step, contact your IT department.
Uninstallation command line syntax for HOPEX V2R1.msi:
<path of msiexec.exe> /x <path of the HOPEX MSI file> /passive
Example:
C:\WINDOWS\system32\msiexec.exe /x "\\Srv001\Master\HOPEX\DISK1\HOPEX V2R1.msi" /passive /levw "C:\tmp\ScriptUninstall.log"
Result for each machine:
• HOPEX programs are uninstalled (according to Program Features previously installed).
• The system of the machine is updated (registry, libraries).
Uninstalling SQL Server Native client
No MEGA documentation is provided: use the standard documentation of the SQL Server native client.