FAQs
What about HTML browsers other than Edge, IE, Chrome and Firefox?
MEGA has decided to focus on IE, Chrome and Firefox. This does not mean that solutions do not run on web clients such as Apple Safari. It means only that these web clients are not supported.
What is Mozilla Firefox ESR?
As Firefox versions change very rapidly, MEGA has decided to focus on ESR versions.
Extended Support Release (ESR) based on an official release of Firefox for desktop is used by organizations that need extended support for mass deployments.
What is the list of minor restrictions for Edge / IE / Chrome / Firefox?
There are non-conformities to standards such as HTML browser zoom.
The list is documented in the document ‘Known issues version HOPEX V2 CPX'.
Is IE 9.0 still supported?
Is Windows Server 2008 R2 still supported?
Is Windows Server 2016 supported?
Windows Server 2016 is supported with HOPEX V2 CP04 and higher CP.
Is Oracle Database Server 11 still supported?
With HOPEX V2, Oracle Database Server 11 is supported as database server and file server but not recommended as support end date has passed.
Is SQL Server 2008/2008 R2 still supported?
With HOPEX V2, SQL Server 2008/2008 R2 is supported as database server and file server but not recommended as support end date has passed.
How can we guarantee high availability of the SSP Application Server?
It is possible to build a system cluster. A specific study is required.
Are there requirements or recommendations regarding security policies (GPOs)?
It is assumed that standard policies (installed by default with the system) are available. In particular, the policy 'Impersonate a client after authentication' can be necessary for the HOPEX service account and IIS related users, based on your deployment. If certain policies are not available, a specific study is required.
How to configure HTTPS?
This can be done through the installation program. See the article 'Web Front-End Installation Guide MEGA HOPEX V2'. Note that a certificate should be configured before installing HOPEX: see your IIS administrator.
It is possible to use a Must licence that is not located on the SSP Application Server?
This is possible. An additional configuration is required.
Can the HOPEX web Front-End run on a web server other than IIS?
HOPEX V2 is designed for IIS only.
Can HOPEX solutions and products run on a mobile platform?
Hopex products and solutions are designed for a web client running on a desktop or laptop computer with screen resolution 1280x800. It has not been designed for pads or smart phones.
However the technologies used by the HOPEX platform enabled to develop web application that can run on mobile platforms.
What are the web technologies used by HOPEX Platform?
For HOPEX Web Front-end, the HOPEX platform uses HTML5 and various JavaScript related technologies:
• Ajax.
• Extjs (4.2.x).
• Dojo.
On the server side, nothing is required except the .NET Framework. All necessary execution layers are installed by default. HOPEX V2 uses an embedded JRE (version 8).
What about other database servers?
MEGA has decided to focus on widespread and recent versions of Oracle and SQL Server.
What is the HOPEX2 folder?
This is a clone of the HOPEX (IIS) web application. It is used in specific scenario when users need to work simultaneously in two different contexts (RFC…).
Are there supervision tools?
The HOPEX installation generates supervision logfiles. The standard utility HOPEX Server Supervisor provides a supervision interface. It is also possible to setup a WMI probe to communicate with supervision tools (Nagios…). For this, a specific integration is required.