Concepts : Concepts used in HOPEX : Products : HOPEX Customer Journey
   
HOPEX Customer Journey
Business Roles
List of MetaClasses
Action Plan, Action Plan Scope, Aggregation Rule, Aggregation Schema, Aggregation Step, Answer, Assessable Object, Assessed Characteristics, Assessment Aggregation, Assessment Campaign, Assessment Context Object, Assessment Deployment Collection, Assessment Deployment Query, Assessment Deployment Query Parameter, Assessment Deployment Query Parameter Value, Assessment Forecast Context, Assessment Instrument, Assessment Motivation, Assessment Session, Assessment Template, Business Line, Business Partner, Campaign Calendar, Classifier Component, Composite classifier, Customer Journey, Customer Journey Channel, Customer Journey Group, Customer Journey Persona Group, Customer Journey Phase, Customer Journey Phase Status, Customer Journey Stage, Customer Journey Step, Distribution, Macro, MetaTree, Multiple Value, Opportunity, Org-Unit, Organizational Agent Type, Painpoint, Physical Agent Type External Structure, Possible Answer Value, Presentation tool, Question, Question Group, Questioning Motive, Questionnaire Template, Questionnaire Template Presentation, Realization of Business Agent, Reduction, Resource Process, Scoring Rule, Sequence Flow, Sub Customer Journey, Substitution (Assessment), Touchpoint, Unique Value.
Diagram Types
Customer Journey Map.