Saving the Error Zip file for Diagnostics

MEGA Administration : Administrator Guide : Managing Repositories : Managing Repositories : Saving the Error Zip file for Diagnostics

The Mega Server Supervisor tool allows you to save a zip file containing information required by the MEGA Research Center to help in repository problem diagnostics.

This zip file of errors contains in particular the trace files of errors related to user processes and/or SSP (megaerrAAAAmmJJ.txt and ssperrAAAAmmJJ.txt).

Prerequisite: MEGA Server Supervisor is started, see "Starting Mega Server Supervisor", page 244.

To save the error zip file for diagnostics:

1. In your workstation system tray, right-click MEGA Server Supervisor

and select Logs > Daily Logs manager.

2. Click Zip.

3. Specify a saving location and enter the zip file name.

4. Click Save.