Building the Capability Maps and Business Function Elements
The goal of this work is to check the suitability between the business capabilities of the enterprise, the business functions delivering this capabilities as well as the required functionalities and business skills.
This consists of the following tasks:
Describing the existing architecture of business capabilities
Building the business capability map
A business capability map describes what the enterprise is capable of producing for its internal needs or for meeting the needs of its clients.
A business capability map is a set of business capabilities with their dependencies which define a framework for an enterprise stage.
A business capability represents a specific ability that an organization possesses or needs to develop to deliver a particular business outcome.
The capability map thus presents the business capabilities of the highest level for one of the stages of the enterprise.
In this example, the business capability to deliver pizzas is based on the business capability to cook them.
Describing the business capability breakdown
Business capabilities are then described more precisely to identify:
• a more detailed granularity capability breakdown;
• the expected effects of the capability;
• the business skills or functionalities required for each of them;
• the dependencies between capabilities (expected effect of one dependent from the result of the other).
For example, the business capability that consists of managing operations is broken down into a number of business capabilities such as: “Handle customer complaints”, “Manage travel reservations”.
Defining the business skills and functionalities associated with business functions
To be able to subsequently check that each business capability is implemented by a suitable component, you must define the required business skills and functionalities, for each business function.
HOPEX Business Process Analysis provides a report available detailing the breakdown of capabilities.
Accessing business capability components
To access the list of Business Capability Maps:
From the
Capabilities navigation menu, expand
Business Capability Maps.
To access the list of Business Skill Maps:
From the
Capabilities navigation menu, expand
Business Skill Maps.
To access the list of Functionality maps:
From the
Capabilities navigation menu, expand
Functionality Maps.
