Managing Incidents
 
Accessing Incidents
Creating Incidents
Accessing Incidents
To access incidents:
*In the navigation bar, click Incidents.
In the Incidents tab, a drop-down list enables you to view:
• Open Incidents
*Open incidents are incidents that were validated by the Risk Manager.
• Incidents to Review
*The incidents to review have not been validated by the Risk Manager yet.
• Orphan Incidents
*Orphan incidents have no impact on the organization yet (they have no context object).
*To define the context objects impacted by an incident, open the properties of an incident and select Characteristics > Scope > Incidents.
To access macro incidents:
*Click Incidents and select Macro-Incidents.
*For more details, see Managing Macro-Incidents.
Creating Incidents
To create an incident:
2. Click New.
*With the “GRC Contributor” profile, click New Incident” from the Home Page.
3. In the properties of the incident, enter:
• Its Name
• the Declarant's entity
• the Detection date
• the Occurrence Date
• a Description.
*For more details on these characteristics, see Specifying Incident Characteristics.
4. Click OK.