Recurrent Messages
Abnormal operation when refreshing a private workspace
Symptom: Message stating "Could not refresh your private workspace".
Reason: Rejects occurred when importing private workspace updates into the reference repository.
Solution:
1. Examine the reject file Rmmjj.MGL (eg: MGL R07150000.MGL) in the user work repository (<repository>\USER\<user code>).
2. Identify and process causes of rejects (see Rejects When Dispatching).
3. Delete reject files that are no longer needed.
For as long as reject files are not deleted, a warning persists when connecting to HOPEX.Environment version
Symptom: Message "Your environment and site are not of the same version" when opening an environment from the HOPEX administration console" (or "Your environment and site are not of the same version. Your environment requires updating. Refer to documentation for how to carry out this action").
Click OK.Another window appears displaying a second message: "Your environment requires an update for compatibility with your version of HOPEX". Do you wish to run this procedure now? ".
Reason: It is possible that the environment has not been created, or is not at the same version level as the site referencing it: an update is therefore proposed:
if you have a physical backup of environment data, accept modification by clicking Yes. If this is not the case, refuse the modification by clicking No to exit the HOPEX data administration console. Then execute physical backup of data. "Later" option not proposed at disconnect
Symptom: When you exit HOPEX, the dialog box that appears does not propose the "Later" option to save your modifications.
Reason:
• You are not connected to HOPEX (Windows Front-End) and the license used does not have technical module MEGA Lan.
You prevent other users from dispatching their work performed in their private workspace.• You are connected to HOPEX (Web Front-End), in a public workspace.