Using the Unlocking Request Workflow
When an object becomes the subject of a request for change, the object is locked. It can no longer be modified.
*For more details on the validation process, see Using the Validation Request Workflow.
After validation of the object, if you want to modify the object you must unlock it.
*If you do not have the necessary rights to do this, you must make an unlocking request.
Making an unlocking request
To be able to modify the object after its validation, and if you do not have rights to unlock the object, you must make an unlocking request.
To make an unlocking request:
1. Click the validated object to be modified and select Manage > Unlocking Request.
2. In the next dialog box, enter a comment and click Next.
3. Select a person to be assigned if your workflow requires this and click Finish.
A notification is sent to the person responsible for object unlocking.
Accepting an unlocking request
To accept an unlocking request:
*Click the unlocking request and select (Object Unlocking Request) > Accept Unlocking Request.
The object for which you have accepted the request is no longer protected. It is unlocked and you can modify it.
*The validation state of the object has become "Not validated".
Refusing an unlocking request
To refuse an unlocking request:
*Click the unlocking request and select (Object Unlocking Request) > Refuse Unlocking Request.
The object remains protected. It cannot be modified.
*To be able to accept or refuse unlocking requests, you must be authorized to unlock protected objects (see repository option Authorize unlocking of protected objects in Tools > Options).