• HOPEX Application Server (HAS) Architecture Overview
  • Foreword
    • What is HAS?
    • What is HOPEX Store?
  • Logical Application Architecture
    • HAS Server
    • HAS Modules
      • Module overview
      • System modules
      • Back-end modules
      • Front-end modules
    • HAS Instance Manager
      • Use case of Multiple HAS instance
      • Security
    • HAS Bundle
    • HAS Installer
      • Limited internet access?
  • Software Technology Stack
    • Overview
    • Web Client
    • IIS Web Server
    • HAS Web Application Server
    • Database SQL Server
  • Communications and Protocols
    • Overview
    • Detailed protocols and ports needed
      • List of ports
      • Communication flow for each port
  • Logical Infrastructure
    • Deployment overview
    • Deployment type: decision tree
    • Scaling the infrastructure
    • Cluster deployment
      • HAS server - Node role
      • Scaling HAS Server
      • Advanced availability cluster architecture
  • Sizing Physical Infrastructure
    • Disclaimer
    • Hardware sizing
      • Server configuration
      • For Production
      • Other server environments
      • How to calculate maximum simultaneous users
      • Multiple instances
      • Public vs Private Workspace
      • Making the right choice
  • SQL Server Databases
    • How many databases
    • Database size
    • Database options
    • User account and privileges
      • Native Account
      • Windows Account
    • Physical backup
    • Administrative tasks
  • Security
    • Windows Users and Groups
    • HAS Self-signed certificate
    • Running processes
    • Antivirus
    • Firewall
    • User Authentication
    • Data Access
    • Cookie security policy
      • Why Idsrv is always http only = false
      • How to enforce Same site Strict or Lax
  • File Server
  • Supervision and monitoring
  • Error and trace log files
  • Miscellaneous
    • Licensing
    • Full search and indexing
    • Mail system
    • Multi-language
    • Reporting
    • Preventing destabilization due to memory saturation
      • Calculation Rules
      • How to Disable the Option
  • Other Technical Documentation
  • Frequently Asked Questions (FAQ)
    • What about other HTML browsers?
    • Are both 64-bit and 32-bit versions of HTML browsers supported?
    • Is Edge Classic/Legacy supported?
    • What is HOPEX Classic deployment?
    • Are Windows Server 2012 and Windows Server 2012 R2 still supported?
    • Is SQL Server 2014 or 2017 still supported?
    • What is web storage for HTML browsers?
    • What is supported for Azure?
    • What is Mozilla Firefox ESR?
    • Are IE 9/10/11 still supported?
    • How to configure HTTPS?
    • It is possible to use a Must license that is not located on the HAS Server?
    • Is it possible to use another web server than IIS?
    • Can HOPEX solutions and products run on a mobile platform?
    • What are the web technologies used by HOPEX Platform?
    • What about other database servers?
• HOPEX Application Server (HAS) Installation Guide
  • Foreword
    • Installation & Architecture
    • Step Overview
      • Major actions
      • Database installation
      • IIS Web Server installation
      • HAS Application Server installation
    • Different architecture installation scenario
    • Summary of my Installation
  • IIS Web Server
    • Adding SSL Certificate
      • Adding certificate on IIS Web Server
      • Adding certificate on IIS
    • Installing IIS
    • Installing URL Rewrite
      • Security: removing X-Powered-By header
    • Installing ARR
    • Configuring Sites
      • Configuring HTTP port 80
      • Configuring HTTPS port 443
    • Configuring Server Farm - ARR
      • Creating a Server farms
      • Configuring the Health Test
      • Configuring the proxy timeout
      • Configuring the URL Rewrite rule
    • Request Filtering
    • Configuring Logs files details and location
      • Locating IIS Logs
      • Enabling detailed logs for HTTP status code 502
      • Checking configuration (optional)
  • HOPEX Application Server (HAS) installation
    • Installing the prerequisite software
    • Configuring the file server
    • Downloading HAS Server installer
    • Getting your installation key
    • Installing HAS Instance Manager with the setup
      • First steps “online”
      • Go “offline”
      • Continue setup
    • Creating HAS Instance
    • First connection to HAS Console
    • Adding Must license to MegaSite.ini setting
    • Creating or referencing HOPEX environment
      • Creating a New “HOPEX environment”
      • Restoring an existing database
      • Referencing existing environment
    • Configuring the non-interactive desktop heap
    • Configuring Java Heap size (optional)
    • Windows User and access rights
      • Changing the user domain
      • Keeping Local system
    • Installing a DEV server
  • SSL Certificates configuration
    • Configuring public SSL Certificate (1)
    • Configuring HAS Cluster node SSL Certificate (2)
    • Adding certificate on the server
    • Creating and using a custom cluster SSL certificate
      • Creating a custom SSL certificate
      • Use the custom cluster certificate.
    • Disabling vulnerable cypher suites
      • Disabling vulnerable cypher suites with IIS Crypto
      • Disabling vulnerable cypher suites using script
  • SQL Server configuration
    • Character encoding
    • Database user
    • Database connection string
    • User grants
  • Cluster installation
    • Multiple HAS Server
      • Step A: Configure IIS
      • Step B: Install HAS Server 1
      • Step C: Install additional HAS Server 2
      • Step D: Join the cluster for each additional HAS Server
      • Step E: Adjust IIS configuration
    • Multiple IIS Server
      • Configuring the load balancer
    • Multiple SQL Server
  • Installation errors and tests
    • Testing URL DNS
    • Checking communication between servers
      • From IIS to HAS Servers
      • Servers to HAS Servers
    • Testing SSL Certificates
      • Testing public certificate
      • Testing self-signed HAS certificate
    • Testing HAS
      • Checking port 5000 is available
      • Checking running processes
      • Checking login page
      • Login to HAS Console
    • Testing Web HOPEX
      • Login to Web Front End
    • Testing Desktop client
      • Login to Administration.exe
      • Login to HOPEX.exe
  • Installation in multi-tenant scenarios
    • Multi-environments – Multi-instances
      • Configure IIS
      • Domain users
    • Multi-version scenario
  • Other installation topics
    • Using Server API
    • Publishing Static Website
      • Publish In HAS Instance
      • Publish In IIS
  • Post installation checklist
  • Uninstallation procedure
    • Removing IIS
      • Configuration removal
      • Prerequisite removal (optional)
    • Removing HOPEX applications
      • Uninstalling Application
      • Deleting files
      • Removing SSL Certificate
      • Uninstalling prerequisites (optional)
    • Removing RDBMS databases
  • FAQ
    • How to reset HAS Instance Manager API Key / password ?
    • What are the default user's login/password?
    • Do I need IIS Application pool?
    • Access rights to certificate at installation is no valid.
    • When should I restart HAS Instance or HAS Instance Manager?
    • Can I limit the role of a node in a cluster ?
• How to Migrate to HOPEX Aquila 6.2
  • Summary
  • Prerequisites
    • Review release notes of HOPEX Aquila
    • Check metamodel, workspaces and workflows
    • Backup data in SQL Server (production)
    • Backup additional files
      • Backup main configuration files (production)
      • Backup customization module (production)
    • Identify key configuration items
      • Identify HOPEX products used (production)
      • Identify authentication used (production)
      • Identify modules used (production)
      • Identify profiles used (production)
  • Install Test Platform
    • Install HOPEX Aquila (development)
    • Initialize migration document (development)
    • Restore data in SQL Server (development)
    • Create a HAS Instance (development)
    • Complete HAS instance (development)
      • Deploy migration module (development)
      • Deploy customization module (development)
      • Deploy additional modules (development)
      • Customization of module hopex360
      • Update configuration (development)
  • Run Data Upgrade
    • Run automatic environment upgrade
    • Check logs and environment compilation
    • Backup migrated data
  • Post-migration
    • Review changes of HOPEX Aquila
    • Study adaptations to HOPEX Aquila
    • Test customizations and interfaces
    • Organize UAT session
    • Loop until migration is ready
  • FAQs
    • Why a customization module (has.custom)?
    • What is the list of system modules
    • Error Inconsistent format for MetaAttribute
    • Cannot find the option to enable data modification
    • Warning 'Run the menu 'Perform SQL conversion on the repository' to perform the upgrade
    • Warning 'Your environment requires an update for compatibility with your version of HOPEX…'
    • Warning 'Writing access diagram is not compiled. The diagram should be recompiled …'
    • How to set a HAS Instance as current in registry?
• How to Upgrade a HOPEX Bundle
  • Foreword
    • HAS instance
    • HAS module
    • HAS bundle
    • Service Pack in HAS deployment
  • Upgrading a HOPEX bundle
    • Update of Instance Manager
    • Online procedure (internet access)
    • Offline procedure (no internet access)
  • FAQs
    • How to check that no user is connected to the HAS instance?
    • How to prevent that a user connects to the HAS instance during hotfix installation?
    • I did not install the version I wanted to. How to restore the previous version of the module?
    • How to verify that no workspace exists in read/write mode?
    • Error Something went wrong. Module X with version YY is older that the current version ZZ. Deployment is ignored!
    • Error: Module mode constraints do not match current server mode Production
    • How to create an offline package?
    • Unexpected login message 'You are not authorized to access this page'
    • Unexpected error 'The Sql Server Client could not be found. ODBC Driver 17 for SQL Server may not be installed'
    • Can I use the installer to update only the Instance manager
• How to Migrate to Questionnaire Builder
  • Introduction
  • Questionnaire Template Migration Process
    • Compatibility Analysis Report
    • Not Compatible Questionnaire Templates
    • Compatible Questionnaire Templates
  • Question Types
    • Text
    • Vertical Radio
    • ComboList
    • Multiple Answer Type
    • Date
    • Number
    • Boolean
    • Multiple Values
    • Short
    • Duration
    • Object
    • OK/NO/NA
      • Aggregation Schemas
    • Percent
    • Signed Number
    • String
    • Question Group
    • Checkbox
  • Removed/Reviewed Features
    • Pictures in drop-down questions
    • Create HOPEX Object as answer to question
    • Questionnaire Layout
    • Questionnaire Template Presentation
    • Presentation Tools
    • Inherited Questions
      • Aggregation of Inherited Controls Steps
      • Inherited Test Steps
    • Meta Tests
      • Write Logical Expressions in the new Builder
    • Delegation
    • Questions Group Populated by Query
    • Questions with Link Answered Objects
    • Computed Questions
• RDBMS Repository Installation Guide
  • Summary
  • Generalities
    • Unsupported HOPEX Features in RDBMS Storage
    • Expected Advantages
    • Licensing
  • Infrastructure Requirements
    • RDBMS Client
    • Network Capability to Database Server
    • Database Server
      • Server disk size
      • Number of connections opened by HOPEX on the RDBMS for each HOPEX workstation
  • HOPEX RDBMS Diagnostic Utility
    • Purpose
    • Running the RDBMS Diagnostic Utility
  • SQL Server support
    • SQL Server Requirements
      • Encoding
      • User management
    • Defining a HOPEX SQL Server Connection
      • Procedure with a native SQL account
      • Procedure when using Windows authentication
    • Creating an Environment
      • Prerequisite
      • Creating a new SystemDb database
      • Using an existing SystemDb database
    • Creating a Repository
      • Creating a new SQL Server database
      • Using an existing SQL Server database
    • HOPEX Private Workspaces Cleanup
      • Installing the procedure
    • HOPEX Historical Data Cleanup
      • Before cleaning Historical Data
      • Installing the procedure
    • Batching Cleanup procedures for SQL Server
    • Maintenance tasks
  • HOPEX RDBMS repositories specific administration actions
    • Migrating Your Data from One Storage Support to Another
    • Restoring a HOPEX environment from formatted data
      • Restoring an environment (SystemDb repository)
      • Restoring a data repository
    • Handling of HOPEX RDBMS repositories specific internal format
  • Vocabulary
  • Appendix - FAQs
    • Is it possible to share user repositories and the SystemDb repository through user's workgroups that do not share a file server?
    • Is it possible to have a user repository stored on a GBMS and a SystemDb repository stored on a SQL server?
    • Is it possible to consult the data from a SQL Server?
    • Is it possible to update the data from an SQL Server?
• HOPEX Unified Authentication Service
  • Unified Authentication Service Overview
  • Configuring UAS Options
    • Configuring authentication options
    • Identity Provider Option Description
      • HOPEX provider
      • IIS Windows provider
      • SAML2 provider
      • OpenID Connect (OIDC) provider
  • Configuration Examples
    • OKTA Configuration with SAML2
      • Configuring OKTA application
      • Configuring UAS with OKTA
    • OKTA Configuration with OpenID Connect
      • Configuring OKTA application
      • Configuring UAS with OKTA
    • Pingfederate Configuration with SAML2
      • Configuring Pingfederate application
      • Configuring UAS with Pingfederate
    • Pingfederate Configuration with OpenID Connect
      • Configuring Pingfederate application with OpenID Connect
      • Configuring UAS with Pingfederate
    • Azure AD Configuration with SAML2
      • Configuring Azure AD application
      • Configuring UAS with Azure AD
    • Azure AD Configuration with OpenID Connect
      • Configuring Azure AD application
      • Configuring UAS with Azure AD
  • Terminology
    • Client
    • User
    • Scope
      • Identity scopes
      • Resource scopes
    • Authentication/Token Request
      • Identity Token
      • Access Token
• MUST Licence Installation Guide
  • Foreword
  • Get a licence from Sales Administration
    • Choose a machine to host the licence folder
    • Create a licence folder
    • Get licence file
  • Install Must licence
    • Copy Must licence file
    • Configure file permissions
    • Specify licence folder during installation
  • Configuration and monitoring procedures
    • Must licence utility (Licensing.exe)
    • Set a default licence
    • Manage users using a license
    • Configure a user as a possible user of a product
    • Clean up licence tokens
    • Monitor licence use
  • Customizing the command line
    • Configure main users (/RW /RO)
    • Configure viewer profiles (/HV)
    • Configure contributor profiles (/HC)
    • Configure profiles for value packs
  • Inside
    • Licence check at login
    • Token requested at runtime
    • Files access
  • FAQs and Troubleshooting
    • Do I have to configure possible users?
    • Do I have to add each user in Licensing.exe?
    • How can I prevent the dynamic declaration of possible users?
    • Is my licence shared, concurrent or dedicated?
    • Error: The license file XX is not valid. The crypted path does not correspond to the license path file
• Updating Virtual Reports
  • Introduction
  • Virtual Reports with Report Edition
    • Identifying the macro to edit
    • Updating the macro
  • Virtual reports without Report Edition
    • Updating the Property Page
    • Updating the macro
  • Finding my customized virtual reports
    • Finding Virtual reports with Report Edition
    • Finding Virtual reports without Report Edition
  • Updating Widgets based on a Tool
    • Finding Widgets based on a Tool
    • Updating the Property Page
    • Updating the Macro
  • Updating Widgets based on a Formatter
  • Updating Tiles based on a Tool
    • Finding Tiles based on a Tool
    • Updating the Property Page
    • Updating the Macro