Connecting a Service Interaction to a Network Channel
To indicate that a service interaction is supported by network channel:
1. In the IT Network diagram objects toolbar, click the Link button.
2. Draw a link between the service interaction and network channel supporting it.
A dotted line appears in the diagram.
To access the list of service interactions supported by a network channel:
Open the Managed service interactions property page of the network channel you are interested in.The name of the service interaction appears in the list.
You can use the Connect button to connect other interactions to network channel.