Saving the Error Zip file for Diagnostics
The HOPEX Server Supervisor tool allows you to save a zip file containing information required by the MEGA Research Center to help in repository problem diagnostics.
This zip file of errors contains in particular the trace files of errors related to user processes (megaerrYYYYmmDD.txt).
To save the error zip file for diagnostics:
1. In your workstation system tray, right-click
HOPEX Server Supervisor
and select
Logs > Daily Logs manager.
2. Click Zip.
3. Specify a saving location and enter the zip file name.
4. Click Save.