Setting Up a Proxy
According to your company security standards, it may be necessary to set up a Proxy.
*The Proxy will only affect the communications to ServiceNow.
To set up a Proxy:
1. While Setting Up the Connection, tick the box Use a Proxy for ServiceNow.
2. Enter a ServiceNow Proxy URL.
The URL format must be as follows: protocol://url:port where protocol can be: HTTP, SOCKS4, SOCKS4a and SOCKS5.
3. (Optional) Tick the box Use authentication for the Proxy and enter the following information:
ServiceNow Proxy User
ServiceNow Proxy Password
*According to your specific situation, authentication data for the Proxy can be explicit by filling in the above fields - or implicit in the Proxy URL - or not required at all.
4. (Optional) Tick the box Enable SSL for ServiceNow Proxy.