Logs
The Logs navigation pane facilitates the log collection and location:
• uas
The Unified Authentication Service (UAS) is a centralized service for your login.
uas-YYYY-mm-DD.log
• ssplog
The Site Service Provider (SSP) is a central component that accesses to shared information and provides internal services (e.g.: authentication, supervision, scheduler).
ssplogYYYYmmDD.txt
• ssperr
The SSP error log details errors related to the environment SSP.
ssperrYYYYmmDD.txt
• mwaslog
MWAS manages Web sessions when Web users login to or logout from the HOPEX (IIS) application.
MWAS log details actions related to MWAS. MWAS includes mgwmwas and mgwmapp processes.
mwaslogYYYYmmDD.txt
• megaerr
The HOPEX log details all the errors related to HOPEX kernel.
megaerrYYYYmmDD.txt
• sspsprvs
The Supervision log details indicators related to the supervision.
sspsprvsYYYYmmDD.txt
• swdlog
The Watchdog makes sure that the SSP and MWAS components are working properly. In case one of these components is not responding to other components, the Watchdog restart it.
The Watchdog log details actions related to the Watchdog component.
swdlogYYYYmmDD.txt
You can download, by Server node selected, all the logs or only a specific log, in a zip file. The zip file also includes:
• megasite.ini, which is the site option configuration file.
• a zipIndex (.txt format), which details each log location.
Downloading all the logs
To download all the logs:
1. Access the HOPEX Monitoring Console.
2. Click Logs navigation pane.
3. (In a cluster configuration) In the Server node field, select the server concerned.
4. (if you want to restrict the result to a specific node) In the Filter field, select either: "Only SSP Server Nodes", "Only MWAS Server nodes", or "Only Front-End Server Nodes".
By default: "All Server Nodes".5. In the List of logs section, select Download > all.
6. Select Save file and define a storage location.
7. Click OK.
All the logs are saved as a zipped file.
The zip file also includes:
• megasite.ini
• a zipIndex (.txt format), which details each log location:
Downloading a specific log
To download a specific log:
1. Access the HOPEX Monitoring Console.
2. Click Logs navigation pane.
3. (In a cluster configuration) In the Server node field, select the server concerned.
4. In the List of logs section, double-click the row corresponding to the log you want to download.
5. Select Save File and define a storage location.
6. Click OK.
All the logs are saved as a zipped file.